First Internet Bank Review

BySarah PritzkerJul.15, 2021
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In a Nutshell

First Internet Bank is a leader in online mortgages, providing many types of online banking and mortgage loans and a solid customer service team, offering closing within 40 days.


  • Excellent variety of fixed-term mortgages
  • Easy application for a home equity loan
  • Federally-backed loan options


  • Lack of information on the application process
  • Information not centralized and difficult to locate
  • Lack of flexibility for ARM alternatives

First Internet Bank of Indiana at a Glance

 Loan Types

Mortgages, Refinancing, Home Equity Loans

 Featured Loans

Fixed, ARM, FHA, VA, HARP, Jumbo

 Repayment Terms   

10, 15, 20, 25, and 30 years for fixed-rate

 Down Payment

0% on some loans

 Credit Score


 Best for

Fast solutions for new home purchases


First Internet Bank of Indiana was established to provide all the services of a traditional bank together with the speed and ease of access of internet lenders. Unlike many online lenders, First Internet Bank provides:

  • Checking accounts

  • Securities investment accounts

  • Credit and debit cards

  • A range of personal and business loans

First Internet Bank offers a range of mortgages, home equity loans, and refinancing options with a quick and simple loan approval process.

  • Fast loan application process with closing within 40 days

  • Many loan options including ARM and fixed rate loans and HELOC or home equity loans

  • Jumbo home equity loans for large amounts

  • Government-backed FHA and VA loans for low down payments and special circumstances

  • Full online banking service

  • Mobile apps to keep track of your loan progress and payments

Best For?

First Internet Bank of Indiana provides a solution for anyone looking for a competitive mortgage without having to wait forever for the loan to be approved. First time buyers and veterans will benefit from being able to choose from government-backed loans, and anyone with a low down payment will find attractive options. First Internet Bank is also good for borrowers who are seeking good refinancing terms or a HELOC or home equity loan at competitive rates. Thanks to the full banking services along with the competitive mortgage offers, First Internet Bank is also good for anyone who needs a full set of banking options.

Loan Features

First Internet Bank brings all the advantages of online lending, such as:

  • Speedy approval

  • Simple and streamlined application

  • Ease of accessing financial details online and via mobile apps

Along with this, it also presents the wide range of mortgage, home equity, and refinancing possibilities of a traditional bank.

First Internet Bank offers:

  • Traditional fixed-rate

  • ARM variable rate mortgages

  • FHA loans

  • VA loans

  • Jumbo loans

Borrowers looking for a new home can apply during the house search and get a pre-approval letter to show prospective sellers. This helps prove the buyers are serious and can be a big advantage in purchasing a new home. Finally, First Internet Bank doesn’t charge for credit scoring until you choose to complete your application following pre-approval.


  • Fast loan approval within 40 days

  • Online and mobile banking

  • Loans for small down payments

  • Get loan approval before finding a home to purchase

  • Range of repayment terms

  • Competitive APR rates

  • No charge for credit scoring until you complete the application

First Internet Bank Review

The Application Process

Applying for a mortgage or refinancing loan through the First Internet Bank of Indiana is simple and straightforward. Potential borrowers can complete the entire process online.

  • Register as an account holder with First Internet Bank, which only takes a few minutes online.

  • Enter your basic personal information

  • Ask for a pre-approval letter to show to sellers.

  • Once you find a home to buy you can just ask to lock in your mortgage rates and complete the application.

The final stage of the mortgage application requires you to send in documentation. First Internet Bank tries to keep the amount of documentation down as far as possible, so it usually only asks for a recent pay stub or W-2 form to prove your financial information. You can usually close on your loan through First Internet Bank within 40 days.

First Internet Bank Review

Loan Terms – The Bare Basics

First Internet Bank’s loan requirements aren’t entirely clear on the website. There are mortgages on offer for borrowers with very small down payments – as low as 3% with a VA or FHA loan. First Internet Bank also lets applicants borrow the down payment against different collateral like a car or a savings fund.

There’s no minimum credit score listed to apply for a loan through First Internet Bank, but as always, the higher the credit score, the better the loan terms will be. First Internet Bank also doesn’t provide information about loan fees and closing costs.

  • Down payment as low as 3%

  • You can prove your financial situation with just a pay stub or W-2 form

  • You must prove your identity by sending a copy of government-issued photo ID

  • You must be a citizen or permanent resident of the USA

  • You must be over 18

  • You can take out a loan or mortgage for a second or vacation home as well

  • No minimum credit score

Repayment Terms

First Internet Bank offers fixed-rate mortgages with terms of 10, 15, 20, 25, and 30 years, although the fixed-rate 30 year mortgage is the most popular loan. ARM variable rate mortgages are available for 5 years and possibly longer. Home equity loans and HELOC options come with terms of 5, 10, 15, 20, or 30 years.

Help & Support

There’s a lot of information on the First Internet Bank website, although not all that is needed. The FAQ section is extensive but there are still some gaps. Customer support is provided by phone and web ticket – there’s no live chat, and telephone support is manned from 7am-9pm ET on weekdays and 9am-3pm ET on Saturdays.

So, Should you Borrow with First Internet Bank?

First Internet Bank of Indiana provides an impressive range of loan options for mortgages, home equity loans, and refinancing products, coupled with fast application, competitive APR rates, and easy access to user information.There’s no charge for credit scoring until you complete the application and that borrowers can keep on top of their payments with the mobile apps. The ability to request pre-approval before purchasing a home, loans with small down payments, and government-backed loans make it very attractive to all types of borrowers.

Physical Address

First Internet Bank

11201 USA Parkway

Fishers, IN


AboutFirst Internet Bank
Industry: Mortgage
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