Hometap Review 2021

HomeTap Review

ByChris MullerDec. 24, 2020

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In a Nutshell

Hometap offers a way to use your home’s equity when you need it. With an investment from Hometap, you can free yourself from debt and monthly payments that come with conventional home equity loans. By filling out a quick online application, you can qualify for up to $300,000 in-home equity investing.

pros

Pay only when you settle—no monthly payments or interest
Complete the online application in under 10 minutes
Make up to a $300,000 investment

cons

Face risk of forced home sale if you can’t settle
Have only 10-year maximum term

Hometap at a Glance

Direct lender or marketplace?	Direct lender
Loan types:	Home equity
Featured Loans:	HEI
Repayment terms:	10 years
Minimum Down Payment:	3.5%
Minimum Credit Score:	600
Suitable for:	Fast and flexible investment options

Overview

Hometap offers home equity investments as an alternative to conventional home equity loans and HELOCs. Hometap invests with you so that you can have access to your equity without going into debt on another home.

With flexible, transparent options, Hometap lets you use your home’s current equity by investing in your home with you. When you settle your investment, Hometap receives a portion of your home’s value as payment for its investment.

Hometap isn’t a traditional lender, so it doesn’t charge interest or monthly payments. Instead, it approves you and invests all at once, so you have money when you need it.

Suitable For?

Hometap works for homeowners who want fast, flexible, and transparent loans. Since Hometap doesn’t require monthly payments or charge interest, it’s ideal for people who need money sooner rather than later. You don’t make any payments until you sell your home or settle your investment within the 10-year term.

Types of Loans/Products

Hometap only offers home equity investments. However, it makes these investments flexible and easy for homeowners to qualify for through its application process.

Of your home’s total value, Hometap will invest up to 30% of your equity in exchange for 5% to 15% of your home’s appraised value. You’ll get a cash lump sum from its investment, and you won’t have to pay it back until you either sell your home or settle.

Here’s what you can get with a Hometap investment:

Primary and secondary home equity investments
Funds of up to $300,000

Since Hometap doesn’t work like conventional lenders, it only offers one type of loan. The lack of options may seem like it traps homeowners into a cookie-cutter investment, but Hometap provides experienced investment managers to work with you and come up with a plan for your home.

The Application Process

Hometap has one of the quickest and easiest application processes available for home equity investments. The application itself only takes about ten minutes to complete, though the approval process can take longer.

When you apply for a Hometap investment, follow these steps:

Fill out its online investment inquiry, which tells you whether you qualify for a home equity investment.
Once you qualify, Hometap will walk you through their terms and how the investment works.
Get your home appraised. Its current value will determine how much Hometap will invest.
Hometap will then approve you and invest anywhere from 5% to 30% of the current appraised value in exchange for a percentage of your home’s value or sell price.
It can take up to a month for Hometap to approve you, but at that point, you’ll receive the entire payment at once.

Rates and Fees– The Bare Basics

Hometap will invest an amount up to 75% of your loan to value, or 30% of your home’s current worth.

While you don’t have to worry about monthly payments or interest, some of Hometap’s fees can add up. While its terms don’t put you in debt the same way traditional loans do, they require you to pay other fees, including:

3% service fee
Home appraisal
Title charges
Government recording and transfer

These fees can total around $2,600 depending upon where you live, which means you will pay a significant amount to get your investment.

Compared to other direct lenders like Quicken Loans and Rocket Mortgage, Hometap offers fewer investment options for a shorter term as well as more fees.

Repayment Terms

The maximum term for a Hometap investment is ten years, and you settle it all at once, the same way you received it. When you receive your loan, you agree to pay back 5% to 15% of your home’s appraised value or resale amount.

When you decide to settle, Hometap will send another appraiser to determine your home’s value. Depending on whether its value went up or fell over the past several years, you may end up paying even less than you borrowed.

Help & Support

Hometap investment managers are available Monday through Thursday from 8:00 a.m. to 8:00 p.m., and Friday from 8:00 a.m. to 5:00 p.m. In addition to contacting them directly, you can find more information on their Homeowners’ Resources page, which provides guides, videos, and other content to help you understand how a home equity investment can help you.

Email: hello@hometap.com
Phone: 1-617-415-4419

You can also use Hometap’s online form to send an inquiry, and they will get back to you.

Summary

Hometap can be an excellent option for many homeowners who don’t want the stress of monthly payments that come with a loan. With this investor, you only pay back the loan when you settle or sell your home.

Hometap offers plenty of educational content for homeowners considering taking an investment. Despite its lengthy approval process and many fees, this company offers the advantage of less hassle for your money.

FAQ

How is a Hometap investment different from a HELOC?

A home equity line of credit (HELOC) lets you use your home’s equity when you need to borrow money. Hometap invests in your home based on the amount of equity you’ve already built from paying off your mortgage.

With HELOCs, you risk foreclosure if you can’t keep up with monthly payments. Hometap doesn’t require monthly payments, so you don’t have to use your home as collateral or worry about paying back the investment for a decade.

What if my home’s value goes down after ten years?

If your home’s value goes down, Hometap doesn’t penalize you by charging you more. Some homeowners pay less than they borrowed when their home’s value goes down.

What happens if I can’t settle the investment?

One of the risks that comes with a Hometap investment is not being able to pay back the investment when the time comes to settle. In these situations, if you were not already planning to sell your home, you may be forced to do so to pay the company back.

Will a Hometap investment affect my credit score?

Because Hometap is not a conventional lender and does not demand monthly payments, its investment will not impact your credit score.

Physical Address

800 Boylston St, 16th Floor

Boston, MA 02199

HomeTap customer testimonials

Excellent•Reviews 276

Excellent

91%

Great

Average

Poor

Bad

William
2 days ago
It was an exceptional experience start…
It was an exceptional experience start to finish. Chris was informed , pleasant and attentive to my needs as a first time Hometap customer. His immediate responses to my communications put him head and shoulders about any other financial professional I have dealt with. I will recommend your company without reservation.
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J.Johnson
2 days ago
I would have to give Home Tap 5 stars
I would have to give Home Tap 5 stars. It was an absolute pleasure working with Christopher P. He was able to assist me with tapping into some of the equity in my home when denied by other sources. The service that Home Tap offers is unmatched and I hope to see them around for years to come. Hometap thank you for just being there as an option. J.Johnson
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David Rowe
Jan 22, 2021
Thank you Hometap!
Hometap was what I needed, exactly when I needed it most! I was apprehensive at first but my Investment Manager, Devlin Keogh walked me through everything and answered all of my questions. I soon realized this was the path I wanted to take. The process was painless and with Devlin’s help we closed within a few weeks. Thankful for Hometap and Devlin!
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Sancho
Jan 22, 2021
Samantha Sandler was great in helping…
Samantha Sandler was great in helping us through the process. She was very knowledgeable and patient. Working with her has made it very easy to make our final decision.
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Michael
Jan 21, 2021
Better than a Heloc
I am happy to review a new source of loan financing, because it towers above other loan products. Fast, affordable, and my laid back loan officer was right on cue every time. He was enjoying this process because he saw how helpful it was to me. Thank God others turned me down, because I am truly at home.....with Hometap! My loan was for home improvement. Bryan Barry is the only banker I want to know. This program has rescued and enhanced my dreams.
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Lauren
Jan 21, 2021
Very helpful and proactive with the…
Very helpful and proactive with the process. Friendly and personable
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Anthony Dube'
Jan 19, 2021
Seems they don’t work with you unless…
Seems they don’t work with you unless your above 600. Filled out an estimate was returned in 0.5 seconds flat denied. Fast!! Would’ve given them maybe two stars if at least gave it some thought.
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Clif R.
Jan 19, 2021
Devlin was very informative and…
Devlin was very informative and personable. Overall, I was satisfied with the service.
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Rebecca
Jan 17, 2021
Very efficient and friendly service
Very efficient and friendly service, always a pleasure
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Jerome Lasker
Jan 16, 2021
A Wholly Satisfactory Financial Transaction
It was a real pleasure working with Zach, our Investment manager. We found him to be quite informative, totally transparent and responsive to our needs with regards to the Hometap investment procedure. The investment transaction went off without a hitch from initial contact to final funding. Bravo.
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Harmon Harden
Jan 15, 2021
Great service for a solution to an unusual situation
We needed funds to purchase and fix up a new home and needed to access our equity quickly without refinancing a property we immediately intend to sell. Sam Statkus was great to work with, no pressure and made the process painless. Especially appreciated him taking steps to speed things up and the follow up to make sure funds were received promptly.
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Stephen Tregear
Jan 15, 2021
I wanted to buy a second house
I wanted to buy a second house. In order to do this I needed to raise a deposit without increasing my monthly outgoings. The product offered by HomeTap fits the bill. Sam provided excellent service. He was attentive to all my questions, always followed up when I left messages or sent an email, and was clearly interested in doing business. Sam continued to follow up with us even after closing to ensure that the funds arrived in my bank account. All in all a great experience.
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JoJo
Jan 14, 2021
Amazing company!
Devlin has been an absolute pleasure to work with! From day 1, he was kind, well informed, knowledgeable, and kept me updated every step of the way! Being an owner of multiple real estate buildings myself; this has been the best transaction I have ever experienced. I will definitely be referring your company to EVERYONE I know! Thank you!
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Sherry
Jan 14, 2021
My credit score was too low to be able…
My credit score was too low to be able to refinance Hometap was able to help me access some of my equity and pay off past due bills. I worked with Chris who was very supportive and I felt like he really understood what I needed. A really nice guy. I thought he went out of his way to make sure I was helped. Thank you
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William
Jan 14, 2021
the experience was great
the experience was great
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Leigh
Jan 14, 2021
Easy Process
Easy Process, George was great to work with
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Culver Family
Jan 13, 2021
A Great Experience!
We worked with Sam Sandler as our investment manager. She was wonderful! We were of course concerned about this whole process and worried going in since we had never heard of honetap and the concept is a bit newer. We had alot of questions and Sam was patient and answered every one! She understood our concerns and made sure we understood the process and felt comfortable. The way to best describe how hometap works is this...We basically burrowed money from the equity in our home that we have to pay back in 10 years. There is no monthly payment but a one time payment due at either the 10 year mark or when and if you sell your house. The way you pay back the burrowed equity is that the amount of money you pay back will be based on what your house is appraised at the time of sale or the 10 year mark. So if your house is valued lower then it was when you received the loan your rate is way lower and vice versa if it is higher. In reality it is the same amount ( more likely less honestly) then if you do a home equity loan. I can tell you it was very obvious that they wanted to help us . At no point did we feel pressured. It is a process so if you need the funds asap it is not a viable option. It took about 3 weeks ( 4 all together) We were also in the Christmas season so that has something to do with it. If you are on the fence, give them a call, It really was a stress free process and works almost like a home equity loan without the monthly payments. Thanks again Hometap! You had our backs when we really needed it!!!
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JENNIFER
Jan 13, 2021
Simple and fast
The process was incredibly simple, and our account manager Jonny Friedman was super helpful and accessible. We first talked to Jonny on December 10 and received our investment yesterday 1/11/2021. We are looking forward to making a huge dent in our huge debt!
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Roger
Jan 12, 2021
Excellent interaction and support
George made the whole process straight forward and easy to complete. All my questions were answered and the process explained. No surprises.
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Herbert
Jan 11, 2021
Smooth transaction and very accessible account manager.
Katie Dougherty is a pleasure to work with. She is transparent, pleasant, patient and highly accessible.
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John
Jan 08, 2021
Sam is amazing and professional
Sam is amazing and professional
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Venita Peyton, Realtor, GRI, C
Jan 08, 2021
Very straightforward process
Very straightforward process. Identified issues I didn't even know existed (like an unrecorded Deed that was paid off 3 years ago!). Thanks!
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T.G.
Jan 08, 2021
Sam S
Sam S. Was great, explained all steps during the process, and made it quick and simple.
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Ray Kung
Jan 07, 2021
Hometap has been a great experience
Hometap has been a great experience. Devlin in particular was outstanding at walking us through every step of the process and answering any questions or issues I would have. He and Hometap really believe in solving our issues and I recommend anyone looking at unlocking their equity to reach out to Hometap.
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katherine
Jan 06, 2021
Great experience
Great experience. Devlin explained everything and was a pleasure to work with. This program makes so much sense—to be able to access the equity in your home when you need it most. Seamless procedure.
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SimsandTiffany
Jan 05, 2021
Chris was great and the experience was…
Chris was great and the experience was easy and great!
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oseph
Jan 04, 2021
Hometap and Devlin are great!!
Hometap and Devlin are great to work with. Devlin explained the process through every step.
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Thomas Schumacher
Jan 04, 2021
HomeTap was very good for my family.
The whole process took less then two months despite some complications. A little expensive but well worth it for us. Sam Statkus and his team were very professional, patient and quick to answer all my questions.
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Jose
Dec 30, 2020
Simple, easy and would definitely do it again.
From start to finish this was one of the easiest transactions I have ever been involved in. The team was great!
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Darcy
Dec 24, 2020
Want to give thanks to my investment…
Want to give thanks to my investment manager for all his help with the process, making sure we tried all avenues to get a better loan amount based on the value of my investment home.
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RW
Dec 23, 2020
It was a pleasure working with Chris…
It was a pleasure working with Chris Peterson. He made the entire Hometap process stress-free. He was always available to help and answer any/all questions I had about my home investment loan. Thank You Chris!
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Richard
Dec 22, 2020
Conor provided prompt and professional…
Conor provided prompt and professional responses to my inquires throughout the process. Smooth!
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Aide
Dec 22, 2020
Working with Hometap was excellent
Working with Hometap was excellent. Samantha explained the process in great detail and answered all of my questions promptly by phone or email. The whole process was easy and fast. Thank you Samantha :-)
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Jennine
Dec 19, 2020
This is the second time I have used…
This is the second time I have used Hometap. I would recommend this approach to anyone looking for cash out equity for additional investments. It feels like I have my own broker/partner. George Marangoly is absolutely brilliant and incredibly knowledgeable.
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Tami
Dec 18, 2020
This company was very easy to work with…
This company was very easy to work with and would recommend them.
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John
Dec 14, 2020
A great service.
I can only say that the whole process went smoothly. Chris was attentive and accurate in his help. Would recommend Hometap to anyone.
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Leah
Dec 14, 2020
Hometap saved my life!
I must say this has not been the easiest process for me, my situation was a lot different than most. Alex stuck by me with so much patience and understanding which I needed to keep my sanity. After finally providing all that was requested I was approved! This company basically saved my life during this pandemic. I couldn't be happier with the turn out. I recommend Hometap to anyone that can qualify. This opportunity is worth looking into for sure!! Thank you so much Alex and The Hometap family! Love and Light to you all.
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George Nader
Dec 12, 2020
Very focused accurate and simple
When I did the research for this kind of product it became clear that not all these products work the same way. Some offer more, but take a LOT more. Others are not clear about how they actually put the package together. What I liked about Home Tap was every single difficult question was answered and in different ways if I did not understand the initial answer. This was important because this is partnership with Home Tap and you need to know what you and they are committing to and what the expectations are as you forward. I could not be happier with clarity and consistent reposes in a timely fashion to make our decision. Very, very glad to be part of this program.
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Heather
Dec 12, 2020
Great customer service!
I worked with Jonny, he was great. Great customer service. Always responded immediately. Very helpful through the whole process. Highly recommend!
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Kelly W.
Dec 11, 2020
Hometap was great
Hometap was great, fast and got us more money than what we expected and that is always a good thing.
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Mr. C
Dec 10, 2020
Very easy and produced a large amount…
Very easy and produced a large amount of cash I wouldn’t have accessed otherwise
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Gail
Dec 10, 2020
Great service very knowledgeable and…
Great service very knowledgeable and helpful Johnny Friedman was a great person to work with
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Patrick
Dec 10, 2020
This was one of the easiest processes I…
This was one of the easiest processes I have ever been through. The appraisal was virtual which saved money and was painless, and Samantha was an excellent communicator, and kept me updated every step of the way. I felt in the loop every single day and the entire process only took a few weeks. Would definitely recommend!
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Ryan
Dec 08, 2020
Terrific Experience
I can’t say enough how great our investment manager, Jonny, was during the entire process. He explained the process very well, was very responsive, available, and just communicated well overall. This made for a smooth transaction and the entire experience a pleasurable one. We were able to access our home’s equity to help pay off some debt and do some home improvement projects. - Ryan
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Christopher
Dec 04, 2020
Thank you
While there were frustrations, they were easily surmountable. Just took longer than expected due to the extra hurdles created by the lien.
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Ann Coles / Keen-Bell Cafe
Dec 03, 2020
It was great working with Max at…w
It was great working with Max at Hometap. I had never heard of the option to let someone invest in a percentage of your home in order to gain access to equity in your home. He explained to me how the program worked and gave me an article on the subject. I felt comfortable in the process and decided to move forward with the process after considering this option for several weeks. Now, I’m looking to close next week! So far, I’m quite happy to work with Hometap!
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Judy Chouinard
Dec 02, 2020
Home equity made easy
My experience with Hometap was made extremely easy with the help of my representative Jake Costello. He explained the process and answered all my questions, even after I had to call him a few times with inquiries. He is very professional and knowledgeable and I appreciate his patience with me.
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BEATE
Dec 01, 2020
Quick and painless
Quick and painless. Bryan Barry was easy to work with and answered all my questions and concerns. I highly recommend HomeTap.
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David
Nov 28, 2020
Bryan made the entire process as easy…
Bryan made the entire process as easy as possible. They are very quick with their actions and extremely professional.
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Bruce
Nov 25, 2020
The process was straight forward and…
The process was straight forward and efficient. Everything was easily understandable.
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Ben
Nov 24, 2020
Max is amazing
Max is amazing! Professional, persistent but not annoying/pushy, informative, everything you'd want from someone you're selling a piece of your property too.
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Betty
Nov 24, 2020
Fast, Easy, Fun!
Yes, this was actually fun! What's not to like about paying off a significant bundle of debt. And it was all done by accessing otherwise unreachable equity in my home. And all done without a monthly loan payment. The service was amazing. My Hometap rep Zach kept me well informed and answered all my questions quickly. It's the first time in years I've felt this financially stable, with a predictable future. Thank you Hometap. I couldn't be happier!
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Geoffrey Wynn
Nov 24, 2020
Do Not Use This Company
I started working with Hometap at the end of October and spoke to Bryan Barry. I brought up the fact that I had an old debt from a 2nd mortgage that still had a lien on my house. I asked Mr. Barry does this need to be addressed now since I am disputing the balance. He informed me that it did not and they will place a lien on the property as well. After a couple of weeks, I was informed by Mr. Barry that my offer was pending but we should be “good to go.” He then asks if I can send him an updated payoff letter for the 2nd mortgage. I told him the one I sent him was only a few weeks old so it should be fine. I followed up with him again about my status later on and he kept stalling about my offer. I finally contact the CEO through LinkedIn and was informed by 2 of their managers that the 2nd mortgage had to be paid off now. The CEO sent me an email with a fake apology regurgitating the same thing. It was like “oh well, my employee lied to you, so sorry, deal with it.” I informed Hometap from the start that I am currently on disability waiting on surgery so I need to get this done ASAP. They took advantage of my situation and condition in the end since they knew I was in a bind. This is a classic bait and switch so please avoid them at all costs. It will cost your dearly like it did me in the long run. Update: Hometap sent this same copy and paste non-apology twice before. Again, they are out to take advantage of you, nothing more. I disclosed everything to them about the lien and was told that it would not be an issue. Lies, lies, lies, and more lies is all they can offer anyone.
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Marie
Nov 19, 2020
HomeTap was great
HomeTap was Great, Zach did an excellent job communicating. Only gave 4 stars because it took so long to get my appraisal. I would recommend this to my family.
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Martha
Nov 19, 2020
not applicable 4 a retired 76 y/o…
not applicable 4 a retired 76 y/o retired RN
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Larry r.
Nov 19, 2020
We dealt with Jake thru the whole…
We dealt with Jake thru the whole process and even though we had a couple of paperwork issues Jake dealt with it all and was patient and answered all of our questions in a most professional manner. We would definitely recommend Hometap
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George
Nov 18, 2020
Jake was very helpful
Jake was very helpful, walked us through the whole procedure. Thank you Hometap.
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William Lutz
Nov 18, 2020
Chris did an outstanding job explaining…
Chris did an outstanding job explaining the product, walking me through the application and going over the offer. Great service all around!
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Julie
Nov 17, 2020
I would choose Hometap in a heartbeat!
Bryan did an excellent job explaining the process and how it works!! He also kept me informed every step of the way! I am very pleased with the communication and knowledge Bryan shared!! I found Hometap while I was reading reviews for another mortgage company. Very happy I chose Hometap!!
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Tracie Bowers
Nov 11, 2020
Very easy process
Very easy process. Samantha was great to work with. Very prompt responses and knowledgeable answers for all our questions. Would definitely recommend!
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Autumn
Nov 11, 2020
So far everything has gone smoothly and…
So far everything has gone smoothly and has been very helpful.
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Joshua
Nov 09, 2020
Great service
Great service
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Timothy
Nov 06, 2020
The loan process has been quick and…
The loan process has been quick and Chris was informative and responsive. I would definitely suggest that homeowners consider this option as a great way to access your home equity. Definitely a positive experience.
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Jenny
Nov 05, 2020
Jake was great and gave plenty of info…
Jake was great and gave plenty of info and answered all questions alo
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Scott
Nov 04, 2020
Great option
Very good process, excellent customer service.
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Sandra
Nov 02, 2020
Recommend Hometap
Overall awesome experience. Easy and stress-free process! Our Investment Manager, Samantha Sandler, responded timely and was very professional, helpful and friendly. Thank you Hometap!
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Robert
Oct 30, 2020
Hometap was the answer to my financial problems.
For me Hometap was the answer to my financial problems. We had a lot of problems related to Coved 19 and had poor credit, too much monthly expense and loss of employment. The only thing we did have is a lot of equity in our house. Hometap allowed us to access this equity and pay off our bills without adding to our monthly expense. Zach Mason was very helpful in explaining the process and has been excellent in keeping me informed during the whole transaction. This was our only way we could keep the house. If not for Hometap we would have had to sell our house and move.
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Ronald
Oct 29, 2020
Great experience with Hometap
The experience with Hometap was terrific. They were helpful every step of the way. I am very thankful for how simple and stress free they made accessing our home's equity.
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klchappelle
Oct 28, 2020
Hometap
Ms. Sandler was patient with my questions which weren't many because she was very informative throughout the process. Also, Ms. Sandler was very professional and kind.
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LINDA
Oct 28, 2020
This is the easiest and most efficient…
This is the easiest and most efficient company I’ve ever had the pleasure of dealing with. We had the pleasure of dealing with only one individual who answered all our questions during the process.
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Sherry
Oct 21, 2020
I needed the money to save my home and…
I needed the money to save my home and my credit wasn't good. I owned my home, no mortgage, borrowed $60,000 but I have to pay back half the worth of my home which is a lot more than what I borrowed. Try Point loan instead, they have you pay back how much the worth of your home increases, not half of it. Because of the Corona Point was not able to help me. Of course after I get the loan from hometap Point called me. It is nice that you don't have to make payments but you have to be free and clear of them in 10 years or say goodbye to the home your grandfather built
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Linda L.
Oct 20, 2020
Highly Recommend HomeTap
I worked with Devlin Keogh and he kept me informed thru the application process and answered my questions thoroughly. I would definitely recommend HomeTap as a great option for getting at some of the equity in your home without having to do a standard home equity loan. Linda L.
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Tyler
Oct 19, 2020
Everything went well and the team…
Everything went well and the team showed great attention to detail and they showed quick action.
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CYNTHIA V
Oct 17, 2020
All positive
Seamless, easy experience
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Marlon
Oct 17, 2020
Good job
I recommend hometap. They were professional and awesome.
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Steve
Oct 16, 2020
Hometap was a very straightforward and…
Hometap was a very straightforward and quick process. I had a few moments of confusion along the way, but my excellent representative, Chris, provided clarity to get me through the application and funding.
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Susan
Oct 16, 2020
George Marangoly took great care of us
George Marangoly took great care of us. The pandemic was just about to hit, and he was still able to get our agreement through all the chaos around us.
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Mr. Dave
Oct 16, 2020
Overall not bad
Very impressed so far. Not loving the percent they get. May buy them out in one year.
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Joyce
Oct 15, 2020
Zac did a great job . Feel very safe with Home Tap.
Zac did a great job. The process is going very smoothly. He answered all my questions. I feel very confident with Home Tap.. Joyce Escott
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Richard
Oct 14, 2020
process was smooth and you work with…
process was smooth and you work with the same person throughout the application. The paper work is much less than any other equity take out program. Keep in mind this is a relatively new way to tap into your home equity so do some research as you look at different products. Closing costs are thousands of dollars less and in my opinion is really geared towards homeowners that do not want to add another monthly payment or higher mortgage payment.
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Jasen
Oct 14, 2020
was contacted shortly after filling out…
was contacted shortly after filling out the online form. Alex was able to explain how things worked with Hometap and was able to provide information quickly to me to review. Things have been working smoothly through this process.
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Mike
Oct 12, 2020
False information given before closing
After receiving quote and setting up a closing, the amount we were offered on closing paperwork changed due to an unspecified mortgage buy down to make up the equity. Value we were going to be given was much less than promised. Walked away from the deal.
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BECKY
Oct 09, 2020
This is a very well run company
This is a very well run company, George was amazing and I am very impressed. It was easy and very professional. Thank you
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Doug
Oct 09, 2020
Lightening Speed and Ease
In less than 3 weeks we went from an inquiry to closing. They were exceptional, and followed up on everything I asked immediately. I plan to use them again when I need to leverage equity from property.
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Steve Plaisance
Oct 09, 2020
Easy, knowledgeable and friendly
I was very happy with my Hometap experience. Their website was one of the most informative I've seen and was extremely easy to use. The people I dealt with were knowledgeable and friendly. The whole process was easy to understand and completed quickly. Do your due diligence and if you decide one of these type loans is what you need, you can't go wrong with Hometap.
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Alexis
Oct 09, 2020
Quick process
Quick process. Got an appraisal, notary came with the documents about a week later, got a deposit into my account about 4 days later. The whole process only took about 3 weeks.
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Kimarie & Thomas
Oct 08, 2020
George was wonderful to work with
George was wonderful to work with. He answered all our questions we had. This has been a very smooth process and fast!!!
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Keith
Oct 04, 2020
I rate them very high
I rate them very high, they will try their best to help get what you need, George was great, they say I push when I want to get it now but George was pushing me lol I like that, no hour is too late for him, definitely would call him next time.
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Justin
Sep 29, 2020
Very simple
Very simple, informative and timely. Great experience!
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Frank
Sep 24, 2020
Was a slow process, Closing was fast and easy
Process was slow and easy closing was faster
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Keith
Sep 24, 2020
They're very attentive and work very…
They're very attentive and work very hard to get you what you need as fast as they can, I would use home tap again
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Hoai
Sep 22, 2020
Pleasant experience
I had the pleasure of working with Zach Mason and he was very professional, punctual, and helpful. I was able to have all my questions answered in a timely and informatively manner. The process was very streamlined and the fee schedule is straightforward. Thank you for helping me out
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Krystal
Sep 21, 2020
Simple process initial review for…
Simple process initial review for qualification in minutes. Great customer service
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Roger
Sep 19, 2020
Absolutely Fantastic service and value
Absolutely Fantastic service and value. Chris Peterson is very caring and responsive.5 star experience highly recommend Home tap.They gave me a very fair appraisal unlike Point Who tried to undercut me on home value'.I couldnt recommend them and Chris Peterson more .Thank you. Roger A.
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Ashley
Sep 19, 2020
Great option for accessing equity in…
Great option for accessing equity in your home!
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George
Sep 18, 2020
Extremely satisfied, thank you!
My representative Alex was phenomenal he did everything he could to make my transaction go smoothly.
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Dr. Jimmy Hang, PT, DPT, CSCS
Sep 17, 2020
Jonny is awesome and very patient in…
Jonny is awesome and very patient in helping me to understand the investment process. Jonny follows up on any questions you have in mind. If you need money upfront, HomeTap definitely provides a streamline process to get your funds as long as you can fulfill their terms.
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Monique
Sep 17, 2020
I was very skeptical about using…
I was very skeptical about using Hometap and did quite a bit of research along with asking a lot of questions. George was incredibly responsive and thorough. Once we made the decision to move forward the process took about 2 1/2 weeks and could not have gone any faster or smoother.
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Brenda
Sep 17, 2020
I worked with Jonny
I worked with Jonny. What a pleasure he is. I felt totally at ease and any questions were answered immediately. I never felt pressured or hurried in any way. Hometap must be a great place to work because it shines through in how the employees treat customers. I would recommend Hometap to anyone in good faith.
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Jen H
Sep 16, 2020
My investment counselor Samantha has…
My investment counselor Samantha has been so great to work with! Very patient in answering all of my questions
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