HomeTap Review

My experience with Hometap has been exceptional. They truly helped me with a challenging financial situation I had been trying to resolve for quite some time, plus ended up benefiting me financially in additional ways as well. The entire process was both simple and seamless from start to finish. My Investment Manager, Wesley C., was phenomenal. He was friendly, helpful and professional, while maintaining consistent communication throughout. I researched several options prior to selecting this company and I am glad that I did. I would highly recommend Hometap as a means to utilizing your home's equity. Thank you!

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The only that comes to mind is the time frame it took way lonnger than promised. Other than that this company did me a solid, Backed me to the end. I am really grateful

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I've been working with Hometap for 3 months and have yet to receive a signing date. All I've gotten is "due to an influx ... it has been taking a little longer than normal". My ex-wife started the process at the same time and me and was funded within 3 weeks. I had a 6 year old $2400 judgement that I provided all information for, was told it can just be paid off the proceeds, but that was the only complication. Everytime I ask for an updated it's the same old story. A company handling this many transactions must have enough data compiled to be able to provide a reasonably accurate time frame simply based on number of applications and average processing time. I fear that writing this will result in a retaliatory denial, but also am desparate for a reasonable response. Additionally, I'm concerned that as the fed raises rates, the rates on the Hometap investments will increase from when I started 3 months ago. I've copied managers and the VP of sales, no valid responses. I gave this 2 stars because it started out well and the online application was very easy.

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We'd like to thank Kaleigh McMahon, our account rep, who was key to keeping us as a client as we had other offers from competing lenders pending. Kaleigh was prompt in all of her communications and most important Kaleigh was very detailed in her information. When dealing with this type of process the more information the better and not having to ask for it was appreciated. We hope everyone going through this process gets the pleasure of working with someone as good as Kaleigh.

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Quick turnaround and great communication.

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Honestly this process was so easy and straightforward. We all have options whether it’s a home equity loan or a line of credit or an option such as HomeTap — this worked out really well for my situation with no additional debt. I am very pleased, it was virtually effortless on my end and my account manager was awesome! Amanda gets personally five stars for her attention to detail and for her follow up skills, really great customer service.

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I was impressed with how smoothly the Home Tap process transpired, from the initial inquiry to the appraisal, and final paperwork. My representative was always responsive to questions.

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Wonderful experience! My Investment Manager, Daniel, was excellent. He kept me apprised throughout the entire process. I highly recommend Hometap for your financial goals

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Stephanie S. was AWESOME! She was always available to answer my questions and is very knowledgeable about the whole process. This made it go very smoothly. Hometap was definitely the way to go in my situation, but I would recommend them to anyone wanting to pull equity from their home. Much easier and faster than a HELOC. Such a great product 👍

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You guys were very easy to work with. Kept in communication with me throughout the whole process. I appreciated it.

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Service was excellent. Agent was persistent in view of a technical issue that I had to take care of from a previous Lien on the Home in question.

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Keith was amazing and filled with information. He never made us feel bad for asking questions and made this entire process easy.

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From start-to-finish the Hometap team was transparent, communication was intentional and clear. Chris, our investment manager was very good with responding in a timely manner, explaining with full transparency everything and ensuring we understood the process. When questions or doubts arose, he quickly helped us redirect to understanding and gained our trust. The process did take longer than expected however, with the increase in-demand it was understood. I’d recommend Hometap to anyone that is need if funds without the hassle of a traditional method.

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Hometap has been excellent so far with the mortgage loan process. My loan officer Hannah has been with me every step of the way and I don't have to chase her down. She explains each step and lets me know what I need to do next. Every week she checked in with me even when there was nothing to complete. Your loan officers and customer service are your best asset. Thank you!

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Great product good people

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I had a pleasant experience with home tap.

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The process has been lengthy, but well worth it. Charlie has kept me updated all along the way.

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Thank you all so much for all your help! This was something much needed and it was amazing to work with Stephanie. She is so kind, courteous, hard-working and was great at responding to questions we had and just staying in top of everything. My father and I are extremely grateful for the experience with Stephanie and with Hometap and she deserves so much more than just a thank you 🥰

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The process was pretty simple, the answers to my questions were clear and concise, and the entire experience was a positive one. Many thanks to Eric Kessler who guided me through the whole experience with a great attitude and willingness to communicate with me in a timely manner when questions arose. I cannot recommend Hometap and Eric Kessler hightly enough.

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I had a great experience with this company. Very direct and honest in the whole process. Highly recommend to anyone needing extra cash for whatever.

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Ned was great! Only negative I have to say is that the process took a bit longer than I had anticipated. Other than that, highly recommended.

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The process started off smoothly and appeared it would all go seamlessly. Unfortunately, instead of the 3-4 week turnaround time, it ended up taking over 8 weeks to close. This was definitely not what was discussed. There were so many hurdles with miscommunication between Hometap and my mortgage company. And when the error was rectified, there was silence on when we would close for over three weeks.

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Annie Buff incredibly responsive and helpful!!!

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Tricia was absolutely wonderful to work with. Communication was excellent, unlike anything I’ve experienced before! From the very beginning she made us feel very comfortable and took the time to make sure we understood the process. I really trusted we were making the right choice, so much so I’ve recommended it to family members. I wish all transactions were this easy and stress free.

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Rachelle was friendly, clear, and professional. She made the process easy and I recommend their services.

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The experience I had with my investment manager and the Hometap process was great. The information provided at the start of the process was thorough. Even though the process was a little long, not an issue at all, I was updated at least weekly. Great communication and the simplicity of the process was great.

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Rachelle was nice to work with and everything went smoothly. Was surprised at how quickly we got it done.

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I describe Hometap as a prayer answered. After accumulating a large amount of debt after maternity leave, we were considering selling our home or defaulting on almost all of our credit accounts. When we came across Hometap it seemed too good to be true, but Stephanie Snavely was so informative and assuring that we decided to take the leap. At every turn we had direct access to her and she led us through this process with so much confidence and grace. Hometap has given us a second chance to make better financial decision and has bought us some time to make the biggest decision to sell our home. The process was so simple and is nowhere near the complexity of refinancing or taking out a HELOC. Truly a life saving company.

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My representative Lake was very accommodating and professional. I will be recommending HomeTap to others.

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The process was easy going and my manager assigned to me was with me every step of the way.

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From start to finish HomeTap has made this a pleasant and easy experience! Compared to my last experience with home equity loans, this was so stress-free!! My advisor was able to answer all questions during a phone meeting before I pursued the investment further. The online appraisal tool was very straightforward and unique. All of my documents were easy to upload and the terms/conditions scenarios provided with my offer were very helpful. We are excited to move forward with our home remodeling project!

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Hometap is very easy to work with. I worked with Melissa Johnson. She answered every email and phone call asap. She was always willing to take the time to explain any questions or concerns that I had. Very good experience with Hometap.

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When I started looking into this kind of way to get the equity out of my home this was the best option. I did start with another company. However they we very uncommunicative . I stumbled upon Hometap best stumble ever!

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Excellent service and very professional support from Dammy , process was super smooth and painless , we feel super grateful With everybody involve during this process.

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Sammy was great, did his job like a pro. Great job

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Brian was excellent and made the process easy explaining every step

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The process from start to finish was easy. And Mr. Lindsey was with me every step of the way.

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Always a great experience with this company.

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My entire experience with Hometap was outstanding. My agent, Stephanie Snavely, was simply top-notch! She was so helpful and thorough. She made the whole process a breeze. BIG kudos to Stephanie! I can't thank you enough. I feel Hometap is a fantastic opportunity for anyone looking for an alternative to a HELOC or equity loan. I am well pleased!

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We had a very good experience with Hometap from start to finish. Kat was very easy and enjoyable to work with and attended to all our needs.

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Donavan has been great to work woth, very quick to respond to my calls and texts, answer any questions

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Great experience. Mike Montenegro was really great to work with. I got out of debt, took care of issues and I have enough left over for a nice chunk of land somewhere. Great company!

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Brett has been awesome. He's on top of things, and keeps me in the loop.

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We just recently learned about home equity investments in July and I went looking around through a few companies like Pointe, Unison but Hometap has been ridiculously easy to work with. Jenna Mackinnon is the investment manager and was my main point of contact from start to finish! The entire process was incredibly easy and straightforward. She walked me through each phase step by step, was completely transparent the entire time. Whenever I had any questions or concerns and believe me I had an abundance of both, she was always getting back to me in a very timely manner, never left me hanging and would always make sure to remind me to reach out if I had any concerns. The whole process was seamless, when it came to our contract signing, it laid out everything we talked about since the beginning in technical/legal terms so I was completely content signing confidently knowing what I was getting into. We started the process sometime in July and finished on 9/16/22. I would highly recommend Hometap as your source of tapping into your home's equity!

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I applied for and received a part of my home equity. I dealt with Mel Remer. She did an excellent job of explaining the entire process and she was very easy to work with. All or my phone calls, emails, and texts were answered promptly.

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I’m very impressed. The entire process from start to closing was transparent. All my questions and concerns were immediately addressed, all calls and texts immediately answered. My investment manager, Courtney Beckers, was there for me every step of the way. Thank you, Hometap, and many thanks to Courtney for her expertise and patience.

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This was a pretty seamless experience. We have a manufactured home so there were a few extra steps that needed to be done but our investment manager helped us through it all.He was very easy to communicate with and explained everything well

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Melissa was my investment manager. She was helpful through the whole process and she explained everything thoroughly so I'd understand. My Hometap experience was painless and extremely quick. I received my payment in the form of a check and it was delivered overnight. This is a win-win situation for Hometap and myself. I'm grateful to had learned about Hometap and would recommend anyone who has home equity and in need of the funds quickly to work with Hometap.

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Max was great through every step of the process thus far.

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I’m the type of person that digs into all options before I make a educated decision. Hometap provided more options based off my needs then other equity sharing companies. Brett was upfront and honest. He also followed up in a timely manner. Brett help make my decision to choose hometap easier.

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Danella an excellent guide. Very patient and responsive.

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As I have stated before, this concept is great for those who have a very low fico/credit score, except they do take more share of the sale price of the property (30%) more than what is left for the owner. Funding takes a bit longer to be wired to the customer's account. Otherwise, it is a great financial help for those who would like to wipe off credit card debts....Thnx for the help..RSR. P.S. By the way, Chris Day is a great, and wonderful rep of this company (Home tap) to assist ask for him....same

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I got a great experience with Hometap. Korbin Price was so helpful and answered all my question to help smooth the process.

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Eric was very attentive and professional during the process. He explained very clear and detailed. He took the time to answer all the doubts and questions. I would definitely recommend it.

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Easy process from beginning to end. Also, great service form Rachelle! She was always available and ready to answer or guide me through the few doubts and questions I had.

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I was working with Ned at Hometap. Our conversations got around to a personal subjects. I told Ned my Daughter went to Boston U for her graduate studies but she was not happy with me because I voted for Trump, Ned said " it is too bad what that guy has done to your relationship" I told him it was not Trump's fault and I was offended by his comment. Hometap is packed with liberals who will have a real hard time doing business outside the liberal cites. Hey you 70 million Trumpies, stay away from Hometap.

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My wife and I are looking to pay off our credit card debt and get some small things done around the house. We contacted HomeTap and filled out their easy application, spoke with Melissa, and in no time at all we had our appraisal done and an approval. We close this week. We explored other equity options and partnership companies, but HomeTap beats them all, and beats them fairly quickly. Melissa has kept us informed all the way - and we are pleased as can be. Thank you HomeTap

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Straightforward process, good communication, and no hassles. A regular loan involves jumping through a lot of hoops and this is much easier, plus I get to keep my low interest rate and I won't be paying 15k in fees. Really great program!

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My experience was pretty pain free. Some miscommunication regarding my home insurance but otherwise, the process was smooth. I did a lot of online research on my own but any additional questions I had, were immediately answered. The HomeTap FAQ page was helpful as well.

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A quick easy way to pull cash out of your home for unexpected expenses.

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Amanda was awesome in getting me through the process.

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The whole process was fairly easy. Charlie was great throughout the whole process, answering any questions I had or getting me an answer as soon as possible.

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Because of my health I was forced into early retirement. I was going to have to rely on social security and a small amount of savings. I was going to have to sell my home and move on which is something I really didn't care to do. I wasn't able to do a reverse mortgage. Refinancing probably wasn't going to work given my new annual income. I'm not sure exactly how but I ended up at Hometap. I inquired and was connect to Brett Hinckley an investment manager with Hometap. He educated and worked with me to get an investment offer. Maybe not for all but my experience with Hometap seemed to be tailor made for my circumstance.

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Excellent company to work with!! Professional and easy!!!

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From the beginning I stated I need big communication throughout the process. We were placed with Matt Cutler and he has been excellent on keeping me up to date with everything. He’s been very honest with us every step of the way. We are so glad they picked him for us as it was a great fit.

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Fantastic service

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Fast, Efficient, AMAZING!!!!!

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The process was really smooth. The web portal account made it easy to submit documents and view the offers. It was helpful to see the breakdown options of repayment in order to make a decision. Whitney Mebane was very accessible and explained everything thoroughly.

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We can not say enough good things about Hometap (especially Annie, who is a literal Angel from heaven)! We had a pretty complicated situation and Hometap was with us every step of the way. We are so grateful for their help and investment. Highly, highly, highly recommend.

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Liam Gillis was very attentive and professional during the process. He explained very clear and detailed. He took the time to answer all the doubts and questions. I would definitely recommend it.

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Our experience with Hometap was excellent. We were assigned an investment manager, Bill Battaglia who was awesome! He was attentive and quick to respond to all questions or concerns. The whole process was so smooth due to his thoroughness and efficiency. Thank you again Bill for going above and beyond with your professionalism and follow through!

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This has been a pleasant journey everyday was like Clock work. I am very please how this was pan out. Information was given to me the value of my home Was right on. The management was very professional He was on top of everything’s This has been an experience for me an l love every minute of it.

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Very professional and easy to do process. Would recommend to anyone think about an equity line at your bank to call Hometap first.

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Max was great. Too sometime but couldn’t be happier…. Thanks to everyone

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The process was very simple and straightforward. Dammy was very helpful. He thoroughly explaining how everything worked, and adjusted with us as we honed in on our final goal.

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Lake was nice and professional; she didn’t pressure me, as I procrastinated my way through the process.

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It was a good experience. Ryan was very helpful, informative and patience. The websites was easy to understand and use to explore options.

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Gosh, where to begin. Your sales agent, Sam Lorenzo is OUTSTANDING! He was always available when I called and never made me feel like I had too many questions or talked too much. As for HOMETAP itself, the application process was seem-less and your website gives all the information right from the start. That comforted us in knowing that this was legitimate and an understandable investment process. Sam even set it up for someone to meet me for the hard signature, as I was traveling out of state at the time. Well done! I just wish I was on the other side of this thing making the loan and gaining such a great return. You helped us when interest rates were too high to pursue getting a home equity loan. THANKS HOMETAP!! Dawn Wright

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Amanda was great! The process was slower than expected but all in all pretty simple.

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If you are using HomeTap you are probably like me: credit score in the 500s with a lot of equity in your home and no way to access it because you’re below the magic number of 620. HomeTap basically has opened up lending to an entire class of people who need and deserve a loan, but couldn’t get one because they didn’t satisfy the old equations. As a lender who will take you on when no one else will you really couldn’t ask for any better. They will deliver that chunk of change that you need, and deserve, without having to sell your house. The only downside is that it’s going to take a while. From start to finish it took me a full two months. So, be prepared for that. They do their homework on who you are and how safe their investment in your home really will be. I got the sense that late payments and bad credit would not disqualify you, but if you have MAJOR credit issues (i.e. judgements against you, problems with the IRS) they might not take you on. Be prepared to wait, but if your credit sucks, without legal actions against you, this is a good place to finally draw on that equity.

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The whole entire process was quick and easy. Our Investment Manager Stephanie Snavely was there through the whole process, keeping us updated. She's ourstanding!

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I had the Pleasure of working with Patricia Jarrett, one of Home Taps Investment Managers. She did a fabulous job with keeping me updated and followed up with me at every turn and every document that was needed throughout the process. Although the process took longer than expected, Patricia managed to withstand my bombardment of calls and emails in a very professional and courteous manner.

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Our consultant, Mike Montenegro was very communicative and helped us throughout the process - explaining steps, keeping us appraised of the process and answering multiple questions (probably more than once). I can't speak more highly of his positive, professional approach.

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I Had the opportunity to work with Liam Gillis, thank you You have been amazing and a wonderful representative for Hometap In the way you conducted yourself, and Answered all my questions In your response time as well as your consideration for my time you are amazing to work with thank you

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After looking for many equity places . I found hometap.

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Hometap was smooth and as advertised, Dammy was great to work with and would recommend to anyone.

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Bill Battaglia is the Hometap representative that scheduled multiple meetings and calls with me. He kept me updated through every step of the process. His advocacy and professionalism really helped make the process move smoothly. I appreciate the opportunity to partner with Hometap going forward.

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My mother and I really enjoyed working with Bill Battaglia he was very professional and informative. The process was quickly easy.

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Darwin was really helpful and very professional in understanding my needs and helping me design a plan that works best for me. Hometap is a really amazing product i wish i knew about it before i exercised my other financing options.

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So easy, communication is great- Kayleigh is awesome!

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Great easy and a great investment opportunity!! Will defiantly recommend for family and friends.

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Simple, transparent, efficient and overall great communication with my investment Manager Kaleigh M.

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The process to secure an investment from Hometap was managed in a very professional fashion. Justin provided excellent service and he communicated in a clear and proactive manner. No games were played and the unique financial product that Hometap offers is well suited to our needs.

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Annie Buff was very forthcoming and an absolute delight to work with.

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Working with Whitney was awesome. Great process. They take all the risk. You get a 2nd mortgage, you pay a monthly payment. This is a lien that has to come due in 10 years. During that 10 years, you are paying down your 1st mtg, and creating additional equity. The best thing! No payments. You could be saving 1,500.00 a month of a payment, or more. You can invest that money, and make more money. Great program. Thanks Whitney.

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Brett was very responsive and guided us alone the way.

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Hometap was a very good service to use for me. The agent very friendly and helpful.

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Great service, easy to deal with

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Our experience with hometap was a good venture. Brett was informative and expediant. working the math this was a better option than refinancing the home to use some equity. Thank you Hometap!

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Sammy has been a huge help through this process,we are so pleased with the service he has provided!!!!

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