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LoanSnap Review 2022

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Reviews 893

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Michael Graw
Michael Graw
Dec. 21, 20204 min read

LoanSnap summary

LoanSnap is an online lender that’s using artificial intelligence to improve the process of matching borrowers with mortgage loans. LoanSnap looks at your entire financial situation, including credit card debt, student loans, and your mortgage. From there, the company suggests products like a cash-out refinance or a HELOC that allows you to combine all your debt into a single loan. So, you can make a lower monthly payment and save money.

Pros

  • AI technology suggests the right loan for you
  • Combine your debts into a single loan
  • Offers mortgages, refinancing, and HELOCs

Cons

  • Must apply to see rates
  • Only 1 in-person lending office

LoanSnap LoanSnap Visit LoanSnap

Overview

LoanSnap is an online lender that uses artificial intelligence to gain a holistic view of your finances when issuing a mortgage, refinance loan, or HELOC. The company examines everything from your existing mortgages and credit card debt to student loans, auto loans, and personal loans. Based on your financial situation, LoanSnap will recommend a mortgage product that will allow you to pay off your other debts and roll them into a lower-interest loan with reduced monthly payments.

Suitable For?

LoanSnap is most suitable for new home buyers or current homeowners who have a variety of different debts, including credit card debt, student loan debt, and auto loan debt. LoanSnap will analyze your bills using AI technology and help you find the mortgage product that can help you pay them off. The advantage is that you end up with a lower total interest rate and a lower monthly payment.

Types of Loans/Products

Loansnap offers conventional, jumbo, FHA, and VA mortgages, all with terms ranging from 10-30 years. Conventional loans start at $150,000 and extend to $548,250 for 2021 with a minimum down payment of 3%. If you need to borrow more, jumbo loans are available up to $1.5 million and require a down payment of 10%. FHA and VA loans are government-backed conventional mortgages available to low-income borrowers and veterans, respectively. LoanSnap also offers a variety of refinance loans for existing homeowners, including conventional, cash-out, FHA, and VA refinance loans, as well as HELOCs.

  • Minimum 620 credit score required
  • 3% minimum down payment (10% for jumbo loans)
  • Loan terms from 10-30 years
  • Only available for single-family homes and condos
  • Fixed and adjustable rates available
  • APR available once you complete a quote

The Application Process

LoanSnap’s application process takes place entirely online. You can pre-apply by submitting information about your financial situation, the home you own or want to purchase, and the size of the loan you’re looking for. LoanSnap will assign you a loan officer and show you your loan options, including rates.

If you like what you see, you can submit supporting documents for your loan online. LoanSnap requires tax returns, pay stubs, and photo ID for a mortgage, plus mortgage statements and proof of home insurance for a refinance loan or HELOC. You can close your mortgage online, and LoanSnap is able to close some mortgages in as little as a week.

Repayment Terms

All LoanSnap loans are available with 10, 15, 20, or 30-year terms. The company doesn’t publicize interest rates, so the only way to get a rate quote is to pre-apply for a loan.

Help & Support

LoanSnap offers customer support by phone and email, from 7 am–7 pm (PT) Monday to Friday and 8 am–2 pm Saturday. When you pre-apply for a loan, you’ll be assigned a loan officer who will help you complete the application process.

Phone: (888) 680-5777

Email: info@goloansnap.com

Summary

LoanSnap is a unique mortgage lender that looks at your full financial situation in order to provide the right loan for your needs. The company uses artificial intelligence to find a loan product that can lower the amount of interest you’re paying across all of your debts while also reducing your monthly payments. LoanSnap has a wide variety of loans available, including conventional, VA, FHA, and jumbo mortgages, mortgage refinance loans, and HELOCs.

FAQs

What types of debt does LoanSnap analyze?

LoanSnap can analyze credit card debt, student loans, auto loans, personal loans, medical debt, and existing mortgages when offering a mortgage or refinance loan.

What types of properties does LoanSnap finance?

LoanSnap finances single-family homes and condos. The company does not work with commercial properties or manufactured homes.

Does LoanSnap offer home equity loans?

LoanSnap currently offers HELOCs but does not offer home equity loans at this time. 

What states is LoanSnap available in?

LoanSnap is available in 27 states, including AL, AR, AZ, CA, CO, CT, FL, GA, IA, IL, KS, LA, MD, MI, NE, NJ, NM, OH, OK, OR, PA, SC, SD, TN, TX, WA, and WI.

Physical Address 

LoanSnap, 3070 Bristol Street #200, Costa Mesa, CA 92626

LoanSnap LoanSnap Visit LoanSnap

Methodology

This review was created using information from the LoanSnap website and online application.

Michael Graw
Written byMichael Graw

Michael Graw is a Bellingham, Washington-based writer focusing on finance, tech, and science. His work has been featured in print magazines and high-impact websites.

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Trustpilot reviews

See what some costumers are saying about LoanSnap
LoanSnap
ExcellentReviews 893
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Excellent
76%
Great
13%
Average
3%
Poor
2%
Bad
6%
  • author
    Kathleen Vadon
    Jun 18, 2022
    Everyone at LoanSnap was fantastic

    Everyone at LoanSnap was fantastic. They helped me with all the computer stuff I've never done before! I would rate them higher then a 5. Thanks again for all your help. Kathleen Vadon

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  • author
    S Morgan
    Jun 14, 2022
    Customer Focused

    Fast, inefficient, competitive offers. Keep me well informed during each phase.

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  • author
    AROCKIASAMY JEEVANANDAM
    Jun 06, 2022
    Thanks and I really appreciate all team members' efforts & commitment.!

    Thanks and I really appreciate all team members' efforts & commitment.!

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  • author
    PATRICK
    Jun 01, 2022
    Jared and the team where as easy to…

    Jared and the team where as easy to work with as could be imagined. we closed within a week. Thanks again.

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  • author
    Laura McKinnon
    May 31, 2022
    Easy, quick refinance

    Michelle was incredibly helpful from the moment we started the process through the end. She took the time to understand our situation and helped us determine the best way to achieve our financial goals. LoanSnap's rate was much better than any other lender we received quotes from. Communication was timely and clear - Michelle and the reps from the title company were always quick to respond to any questions I had. I would highly recommend using LoanSnap for your refinancing needs.

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  • author
    Albert
    May 26, 2022
    Got it done right away

    Got it done right away! We got our funds we got a present and we got a better mortgage! Great job loan snap

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  • author
    Nick
    May 21, 2022
    This is the second time that I've used…

    This is the second time that I've used LoanSnap and both times have been fantastic experiences (a purchase and a refi). They are very responsive, knowledgeable, and friendly. Moreover, they have the best rates with lowest costs. Couldn't ask for a better experience. Thanks LoanSnap for making a stressful process easy.

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  • author
    customer
    May 20, 2022
    We just closed on our refinance and are…

    We just closed on our refinance and are very pleased with LoanSnap. Jared who was our lead guy and his team were all excellent. Everyone responded quickly and kept us updated throughout the process despite the time change difference. They were also very accommodating with my busy work schedule.

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  • author
    John
    May 19, 2022
    Smooth Application Process

    The process was pretty smooth despite that we were quoted a wrong loan at the beginning and that there were some issues with the income to debt ratio calculations that we ended up getting a lower loan amount but with a little better rate. The software that was used was easy and simple. We uploaded all the files that were needed and as needed on any given time. We would say that this had saved many days off the whole process. The people that we worked with were sincere and honest. Overall, we were very pleased and happy with the experience that we would not mind going with LoanSnap should we need another loan in the future.

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  • author
    customer
    May 18, 2022
    Very happy with the entire loan process…

    Very happy with the entire loan process through LoanSnap. From the quickness of their response to my inquiry, the professionalism of the person I first spoke with, to the timely updates throughout the loan process. Everyone involved were wonderful to work with. I would recommend LoanSnap to anyone looking to refinance their loan.

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  • author
    Al Rappleyea
    May 14, 2022
    Jared and the Loansnap team were…

    Jared and the Loansnap team were awesome throughout the whole process.

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  • author
    Malinda Sanger
    May 14, 2022
    Lauren at LoanSnap was very courteous…

    Lauren at LoanSnap was very courteous and prompt. She replied to questions almost immediately and was always professional. LoanSnap approved my loan in what felt like record time with no issues.

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  • author
    customer
    May 13, 2022
    Justin was great!

    Justin was great!

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  • author
    customer
    May 11, 2022
    Excellent customer service

    Excellent customer service. Refinance and cash out in less than 2 weeks!

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  • author
    Tom B
    May 06, 2022
    Great team

    Great team. Very responsive. Fast turn around time.

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  • author
    Eric Weber
    May 04, 2022
    My first time using loan snap

    My first time using loan snap, and it was a pleasure. Excellent communication throughout the loan process. Quick and easy, couldn’t ask for anything more.

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  • author
    Mike S. customer
    May 03, 2022
    Satisfied customer

    Lauren, my loan officer was awesome. From the On screen initial screening meeting to closing she was always prompt and responsive. The whole process was streamlined, efficient and professional. I will recommend them to all of my family and friends.!!!

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  • author
    Scott
    May 03, 2022
    Fast & Easy

    Fast, Freindly, Easy Process from start to finish. Michelle was a pleasure to work with!!

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  • author
    LBuchheit
    May 02, 2022
    Great experience!

    Great experience. Start to finish refi in 2 weeks. Always available for questions.

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  • author
    customer
    May 01, 2022
    Smooth and helpful

    Lauren our rep was a great help. She did not push us and allowed us to do everything g on our time. The way the emailed everything g when we had to do something was helpful. It went smooth and would refer family and friends.

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  • author
    Kim Reynolds
    Apr 27, 2022
    Fast, low rates, low payments!

    I had a really great experience with Lauren H and the loansnap team. I desperately needed new flooring and a roof, and did not want to refinance because of the current rates being much higher than my current rate. I was getting really discouraged. I kept receiving calls from companies offering me a “equity loan”, only to find it was actually a refinance. I happened upon Loansnap while doing an internet search and really liked the fact that, with my busy life, I was able to do everything through chat/text aside from two phone calls which were only 5-10 minutes in length. Lauren was always extremely responsive and answered all of my questions quickly. From start to finish, Loansnap was able to get my equity loan closed in a little over 2 weeks. My rate is good, and my loan payment is affordable. I couldn’t have asked for a better experience! Thank you Lauren and Loansnap!

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  • author
    EZDuzIT
    Apr 21, 2022
    Got cash out, but loan status lacking along the way

    I reached my end goal of getting cash out, but still felt the status and next step for my loan were lacking. I would prefer more verbal follow-up or automated emails of what step my loan is at and the next step. Plus, follow-up emails when my loan status updates, this way, my questions are addressed without me taking time out of my day to play text or phone tag with my loan officer. Besides that, the experience was pleasant.

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  • author
    Angie
    Apr 13, 2022
    Everything went smoothly and quickly…

    Everything went smoothly and quickly for our loan! Our loan officer was friendly and knowledgeable and didn't sugar coat any information. This is our second time using Loan Snap and we would recommend them to anyone.

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  • author
    Jim
    Apr 10, 2022
    LoanSnap Excellent Company To Work With

    Excellent and efficient process! Very smooth and very quick loan funding. Excellent communication all throughout the process.

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  • author
    Nicholas Trandem
    Apr 08, 2022
    Great Experience!

    Everyone from LoanSnap and especially Rozie were super helpful. The process completed quickly with no surprises. We'll definitely work with them again in the future.

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  • author
    Felicia Nalls
    Apr 04, 2022
    Excellent service

    The process was extremely quick and easy. Michelle Aclan was excellent and very personable. She took an interest in us and wanted to make sure she understood what we needed and were looking for.

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  • author
    Ricardo Hernandez
    Apr 03, 2022
    Thank you Jacob Scavuzzo and team,Great…

    Thank you Jacob Scavuzzo and team,Great working with you guys:)

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  • author
    LBuchheit
    Apr 02, 2022
    Very Fast, Efficient and Friendly Service!

    We did a cash out refi of an investment property. Loan process was completed in 2 weeks and funded 2 days later! They were always there when I had questions and responded with in an hour or so. Their use of technology made this loan the fastest and most efficient we have ever completed. Thank you LoanSnap!

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  • author
    customer
    Mar 31, 2022
    Refi was smooth

    Refi was smooth. Great team to work with. Lauren kept the process moving with her great communications.

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  • author
    Sara
    Mar 29, 2022
    The experience was gr8

    The experience was gr8. The whole process was smooth and easy. I got updates and support at every step!

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  • author
    JRD
    Mar 29, 2022
    Moses Lake

    Lauren was very easy to work with. She was involved every step of the way and was knowledgeable and friendly.

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  • author
    SUSANNAH
    Mar 24, 2022
    Easy and Efficient

    Working with the LoanSnap team was easy and efficient. Having the ability to upload directly online kept everything organized and available. The chat function was nice too in case someone was off that day, any member of the team could help. Communication was great with them as well.

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  • author
    Willie
    Mar 24, 2022
    Loan snap was an absolutely great…

    Loan snap was an absolutely great company in completing my refinance very short time in closing Justin my agent made everything very seamless thank you loansnap

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  • author
    Jim and Wanda
    Mar 21, 2022
    We just finished our HELOC

    We just finished our HELOC with Loan Snap and it could nor have been any easier. Roxie and the whole team did an excellent job keep us updated for all documents needed to complete the process in record time, you could say it was a SNAP

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  • author
    W Gibson
    Mar 16, 2022
    LoanSnap was an absolute great company…

    LoanSnap was an absolute great company to deal with my agent Justin made the process extremely easy to understand and navigate through the whole refi process. In addition, they kept me informed through the time until closing. Thank You LoanSnap

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  • author
    Wayne
    Mar 14, 2022
    Excellent Experience

    Very east process. Professional and trustworthy. Nice software interaction.

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  • author
    Happy Customer
    Mar 09, 2022
    It was a snap!

    My cash out loan refi closed in 2 weeks! I got the lowest rate I could find advertised and a huge cash out. I’ve done a few refi’s and this company really impressed me!

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  • author
    Shirley
    Mar 07, 2022
    No worry refinancing.

    I was very apprehensive about refinancing my home. I’m retired and the prospect of refinancing was overwhelming and frightening to me. I started the process with my current lender but because I had gone online to compare rates I was bombarded with calls, emails, text messages from several loan companies. I started a text conversation with LoneSnap which led to a phone conversation with Jared Miller. Jared asked me why I was looking to refinance, he listened to my reasons, my concerns and then he went over everything I had voiced. He was so open and genuinely concerned and interested that he put my mind at ease. I felt like I was speaking to a member of my family. Jared is such an approachable and easy going guy. I didn’t feel pushed or coerced or pressured. I felt like it was my grandson telling me it was OK. The refinancing process with LoanSnap was very quick and easy. I was informed of the progress every step of the way. I don’t think I’ve ever been through the mortgage process with less worries.

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  • author
    Steve Drach
    Mar 04, 2022
    This cash out refinance went exactly as…

    This cash out refinance went exactly as planned and closed 22 days after I made the initial inquiry. Communication was great. Responses to my question were immediate. I'm very satisfied.

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  • author
    Tommy Martinez
    Mar 03, 2022
    My experience with LoanSnap was…

    My experience with LoanSnap was incredible. Working with Jared Miller was awesome. My refinance went very smooth and he was very fast to respond to my question. I strongly recommend using LoanSnap.

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  • author
    Sara
    Mar 03, 2022
    My refinance experience was easy and…

    My refinance experience was easy and there was continuous communication that made the whole process seamless.

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  • author
    W M Martin
    Mar 03, 2022
    Great experience

    Great experience! Everything was handled very professionally with no problems encountered.

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  • author
    customerWilliam Douglas Allen
    Feb 28, 2022
    The experiance was fantastic

    The experiance was fantastic. Justin Tanaka was the main reason I used LoanSnap

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  • author
    Jeff Mawby
    Feb 28, 2022
    Enjoyed working with the staff at…

    Enjoyed working with the staff at Loansnap. Very easy and efficient in getting my refinance handled in a timely and professional way!

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  • author
    Jay
    Feb 25, 2022
    Can't recommend them enough

    The process was easy. We got exactly what we were looking for. Jared was very easy to work with, always making himself available. They sent us a cookie basket when all was said and done! Should we ever find ourselves in this boat again, I would not hesitate to use them again. An individual from another lender went so far as to yell "LISTEN TO ME!" and "Well when you figure out you are spending more than you should give me a call." when I was trying to tell them that the terms we were getting from LoanSnap were better and we were, in fact, spending less with LoanSnap than we would have with him. I can't recommend them enough!

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  • author
    Eli Moreno-Vaca
    Feb 24, 2022
    We were very happy to be able to…

    We were very happy to be able to refinance our mortgage so easily. Everything was smooth and easy to follow. Any questions were answered quickly. Thank you so much.

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  • author
    Tammy
    Feb 24, 2022
    We were happy with our refinance…

    We were happy with our refinance loan.It closed within the 15 days that was promised. Michelle was a great loan officer and answered all our questions.I would definitely use them again in the future if needed.Thanks LoanSnap!!!!

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  • author
    Jared Miller
    Feb 23, 2022
    Go LoanSnap!

    As a first time homebuyer my wife & I were extremely stressed going into the process. We got referred to Naomi @ LoanSnap & WOW she funded our loan in 17 days! Would recommend her & LoanSnap to anyone who desires a seamless, technology based process! TY again Naomi & LoanSnap team!

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  • author
    The Taylors
    Feb 23, 2022
    Easy and Fast!

    My husband and I were looking to refinance with a cash option. Loan Snap was so easy the entire way along. Great communication. Text updates when they needed something from us, and our loan closed in 15 days. That’s unheard of in this industry. Very satisfied with the service and professionalism.

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  • author
    Eli Moreno-Vaca
    Feb 23, 2022
    We were expecting a long process that…

    We were expecting a long process that would take a few months. We are so happy the simplicity of the process and the fast process of the whole ordeal. Thank you for making it easy and simple and definitely quick. We will definitely recommend you guys.

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  • author
    Happy Customer
    Feb 21, 2022
    Best Loan Experience!

    Such a great experience with LoanSnap! We have bought or refinanced five times, and this was by far the best experience we have had! The whole process was clear, quick, and exactly as they communicated. The team was responsive, knowledgeable and kind. We would definitely use LoanSnap again in the future for home loans or refinancing!

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  • author
    Dianna Thompson
    Feb 20, 2022
    Lauren Made the process extremely easy

    Lauren Hanour made the process extremely easy. Loan Snap was easy to use and very helpful. I've Never had such an easy and smooth transaction.

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  • author
    Robert Bozzo customer
    Feb 19, 2022
    LoanSnap is awesome !

    Can't praise enough Jared Miller and the LoanSnap team !! This was the easiest refinance procedure that I have ever experienced ! Great customer service and immediate responses to any questions I had ! Would definitely use them again if needed !

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  • author
    RT
    Feb 17, 2022
    Quick

    Quick, smooth and easy process! This is the first refi that I didn't have to resubmit information. The whole process took about 15 or 16 days. Easy communication had zero issues arise...I highly recommend loan snap!!!

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  • author
    Jerry
    Feb 16, 2022
    Remarkably quick process

    Remarkably quick process. No surprises! Prompt and courteous.

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  • author
    Alyson
    Feb 16, 2022
    I just had a great experience overall.

    I just had a great experience overall.

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  • author
    Alyson
    Feb 16, 2022
    The whole process was great

    The whole process was great, Jacob was great to work with and kept me up to date with every step.

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  • author
    Lori Johnson
    Feb 15, 2022
    They were helpful the whole process

    They were helpful the whole process, would recommend

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  • author
    customer
    Feb 15, 2022
    Great company to refinance mortgage or…

    Great company to refinance mortgage or get a new mortgage from everything was done online quick fast knowledgeable and friendly service thanks Rozie

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  • author
    Claudia
    Feb 15, 2022
    Very professional!

    Very professional!

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  • author
    Cindy O
    Feb 12, 2022
    It was quick and easy

    It was quick and easy Lauren was super friendly and know. It was pleasure working with here with our refinance.

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  • author
    customer
    Feb 11, 2022
    Fantastic service on refinance

    Everything was done in a timely manner, the process was user-friendly, my customer service rep was personable and helpful.

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  • author
    customer
    Feb 11, 2022
    Positives working with Jacob at LoanSnap

    Working with Jacob Scavuzzo at LoanSnap was a positive experience as he responded to my questions quickly. Also Cayla Fuentes was very helpful and responsive. The entire online process went smoothly and was very fast, only slowed down by us, when we asked to change the borrowers on the loan package. I would gladly work with Jacob again on another refi.

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  • author
    customer
    Feb 11, 2022
    Lauren did a great job handling us

    Lauren did a great job handling our application. She walked us through the entire process without a glitch. As promised, our application was completed around 15 days.

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  • author
    CJP
    Feb 10, 2022
    LoanSnap exceeded our expectations!

    LoanSnap was a quick and efficient process. We started at 5pm on January 24 and closed on February 3. We were funded on February 8! It seemed too good to be true; it was an amazingly painless process and exceeded all of our expectations.

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  • author
    bill
    Feb 10, 2022
    jared was awsome to work with

    jared was awsome to work with

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  • author
    Will porter
    Feb 09, 2022
    Jared and his team were a pleasure to…

    Jared and his team were a pleasure to work with. Quick, efficient, and got right down to business. The entire process was easy and painless. Questions and concerns were addressed and answered promptly. I would highly suggest anyone to trust them with the loan process

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  • author
    Katrina
    Feb 08, 2022
    Making Our Dream Home a Reality

    From start to finish the refinancing process with loan snap was a breeze. The diligence and communication everyone involved displayed was top notch. I am so happy a friend referred me to Loan Snap. We were able to drop our PMI and get cash out for a remodel. The home of our dreams is that much closer. Thank you!

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  • author
    customer
    Feb 08, 2022
    LoanSnap was awesome

    LoanSnap was awesome. I have moved 15 times and refinanced several times through other mortgage/financial companies---Nothing comes close to the ease we experienced with LoanSnap. Great Service and Great Product!!!!

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  • author
    customer
    Feb 07, 2022
    Excellent job

    Excellent job, made it about as easy as it could be given today's mortgage requirements

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  • author
    Amanda
    Feb 06, 2022
    Jared was great!

    Jared was great!

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  • author
    Seth
    Feb 05, 2022
    Loansnap went the extra mile

    Jared was great getting everything arranged. When there was a hiccup with title, Jared and his manager Francis really stepped up to get everything done. Would highly recommend Loansnap, they not only got me a great rate but really made the the process easy

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  • author
    customer
    Feb 05, 2022
    Everything was quick and Easy !

    Everything was quick and Easy !

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  • author
    customer
    Feb 04, 2022
    The speediest refinance I have ever…

    The speediest refinance I have ever encountered. Great rate as well! Thank you!

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  • author
    Jazz Man
    Feb 04, 2022
    Simply the best.

    The service we received from LoanSnap, Jacob and all parties involved was impeccable. There were no glitches and it was one of THE smoothest major financial transactions we have ever been part of.

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  • author
    customer
    Feb 04, 2022
    Jared was with me every step of the way…

    Jared was with me every step of the way in the process to get all my papers and information gathered. He exhibited patience, professionalism, and genuine caring for the customer - me! Thank you so much!!!

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  • author
    Zane T
    Feb 04, 2022
    Great timely service

    Great timely service and open and continuous communication. LoanSnap could close and fund my mortgage application in about a month. My bank would not even assign a loan officer to my file in a month. Kudos to Jacob Scavuzzo, my loan agent, for his courteous and timely communications throughout the process, tracking my application from opening to close.

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  • author
    Daniel
    Feb 03, 2022
    Using LoanSnap was amazingly simple and fast

    Using LoanSnap was as simple, seamless and quick as they advertise! It was a pleasure working with Jacob Scavuzzo and the LoanSnap team!

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  • author
    Robyn Sampson
    Feb 03, 2022
    Jared makes the whole experience

    Jared makes the whole experience! Seriously, even if you don’t think you need to refinance, just do it anyway so you can interact with Jared! He’s the best loan officer I’ve ever met (and I used to be one). Entire process was smooth. Only one minor hiccup but you know the man (Jared) took care of it! He deserves a raise, or his own commercial cameo for LoanSnap.

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  • author
    Dilip
    Feb 02, 2022
    Lauren walked me through the process…

    Lauren walked me through the process and kept me updated through the closing of the loan. Start to finish the process was quick and smooth. (compared to my previous refinance)

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  • author
    customer
    Feb 02, 2022
    Very fast and very easy to work with

    Very fast and very easy to work with. It was 11 days from first contact to signing closing documents.

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  • author
    customer
    Feb 01, 2022
    Got several closing estimates

    Got several closing estimates. The thing that won me over, aside from the best rate, was the excellent people I worked with throughout the process.

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  • author
    Cami A
    Feb 01, 2022
    Responsive Team and Easy Process

    The LoanSnap team was quick to respond to my questions which made the whole refinancing process easier and less intimating. Text, email, and by-phone options kept my loan on a fast track. Each document needed for review easy to upload. I wish I had done this sooner!

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  • author
    Pastor, Francis D. Barritt
    Feb 01, 2022
    Very considerate young representative…

    Very considerate young representative Lauren did her best to answer every question I had. Timing with LS was a little slow but understandable most of the time. I am already looking for others that may need to refinance so that I may refer them to you!

    ...

  • author
    Holly Jakobowicz
    Feb 01, 2022
    Excellent and easy process

    Excellent and easy process. It literally was done in a SNAP. Within two weeks, we refinanced, closed, and the money was in our account. Insanely easy.

    ...

  • author
    customer
    Feb 01, 2022
    The process was too long after all…

    The process was too long after all documents requested was submitted.

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  • author
    customer
    Jan 31, 2022
    Overall seems as though LoanSnap is…

    Overall seems as though LoanSnap is revolutionizing the loan process. They dropped the ball on a couple of minor details but overall fast and effective process.

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  • author
    Vicky
    Jan 31, 2022
    Just because the process took longer…

    Just because the process took longer than advertised. Everything else went great, team is attentive.

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  • author
    John R Placencia
    Jan 30, 2022
    This was really the easiest loan…

    This was really the easiest loan transaction we've ever done. Everyone was super nice and helpful, the process was extremely fast.

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  • author
    Very happy customer
    Feb 13, 2022
    I was a bit skeptical about refinancing…

    I was a bit skeptical about refinancing with LoanSnap because of some of the reviews. But decided to give them a try anyway because they were offering me the best deal and low closing costs and I am SO glad that I did. The whole process was super easy, efficient, smooth and so fast. The communication was great- any question that I had was answered quickly thru the chat and there were no surprises, no hidden fees etc. Everything happened exactly how they said it would. LoanSnap far exceeded my expectations and I am very happy that I went with them!!

    ...

  • author
    customer
    Jan 29, 2022
    Got the loan done

    Got the loan done, so all worked out well. I found it a bit frustrating trying to communicate with them. When you did get a "live" person, they were great!

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  • author
    JF
    Jan 29, 2022
    The refinance process was virtually seamless

    Lauren Hanour - LoanSnap & Lea Dacuycuy - Spruce representatives are exceptional representatives. The refinance process was virtually seamless. I would suggest to anyone to check out LoanSnap

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  • author
    Victor Gaitan
    Jan 29, 2022
    There is only one way to describe this…

    There is only one way to describe this process, it was a great experience!! Since the moment I applied for my loan until closing I was mesmerized about how simple this process can be. No hidden stuff, no confusing information, all was straight and clear. Best experience with any lending company. My loan was literally a Snap!!

    ...

  • author
    customer
    Jan 28, 2022
    First time refinance

    I had a wonderful experience with Jared and his team at LoanSnap! They answered my questions and guided me through the whole process (which did not take long at all!). Would definitely recommend.

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  • author
    customer
    Jan 27, 2022
    Rozie was awesome

    Rozie was awesome

    ...

  • author
    Max R
    Jan 27, 2022
    So easy

    Hands down, the easiest and most painless refinance process we've ever gone through. I would highly recommend LoanSnap.

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  • author
    Rachel R.
    Jan 27, 2022
    4 Stars - Best for experienced buyers

    My overall review is that LoanSnap is a great option for experienced buyers. I will break the rest of my review into categories. 1.) Usability: The online platform is easy to navigate and uploading documents is very customer friendly, with the exception that you can't delete a file once you've uploaded it. This could be a problem if you uploaded an incorrect file for instance. The chat feature is also a convenient option for communication rather than having to email for quick questions. 2.) Speed: The process from start to finish is significantly quicker than working with other lenders (we close in about 18 days). This could be a huge bonus in a multiple offer situation where the seller needs a quick close, or in a cash out refinance if the borrower needs the funds quickly. 3.) Communication: *This is the portion that caused me to only give 4 stars, and to think LoanSnap is best for experienced buyers*. Pros: The chat feature allows for quick questions and answers. Cons: Due to the quick nature of the LoanSnap process, there are a lot of "behind the scenes" steps occurring from day to day. If you are a first time buyer who hasn't been through the process before, I imagine you would be quite lost. I have purchased twice before and refinanced once, and I still felt a little bit overwhelmed and confused by the process, and the lack of prior explanation about certain steps. I think more communication up front about what each step looks like, what documents are needed, etc., would be much better for borrowers. 4.) Closing Appointment: LoanSnap works alongside Spruce title company, which is great for making a seamless and timely closing. The notary however did not really seem to "know her stuff" as much as notaries I have worked with in the past. I think maybe a lack of experience is to blame, but she was not able to answer very many of my questions about the documents we were signing. She was not able to explain the 3 day mandatory rescission period that follows a refinance transaction, which led to a lot of confusion and research on my end after the appointment to understand what was going on. I would possibly recommend using a different title company and notary if possible. 5.) The referral or "vouch" program: * This is another reason I'm only giving 4 stars* Pro: You get $50 per person that fills out information for them Con: They claim that this is a "vouching" program to make it seem like the information they are collecting is about their current customer. This however is untrue. This process is clearly an attempt to earn new business. They require the people "vouching" to enter their income and social security number, and request permission to preform a soft credit check. They then follow up with multiple communications to those people to try to earn their business. As a result of this, I did not feel comfortable asking my friends and family to "vouch" for me. I think LoanSnap should considering spending this $50 on customer acquisition in another way, because this program seems like such a scam it turns people off. (It almost made me cancel my loan with them and forfeit my $200 good faith deposit.) In summary, I give LoanSnap 4 stars for convenience and timeliness, but I recommend that first time buyers or those with atypical loans to look for a lender who will be more hands on through the process.

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  • author
    customer
    Jan 27, 2022
    Process was efficient and painless

    Process was efficient and painless

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  • author
    Joe Customer
    Jan 27, 2022
    The entire process was fast!!

    The entire process was fast and a little confusing, but we made it through in record time, the loan is funded, the refi is done, Dec.27 - Jan 18. The gentleman that did the in-person signing could have been a bit more informative, but were able to get all the info we needed. I would recommend LoanSnap.

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  • author
    David
    Jan 26, 2022
    Best mortgage/refi experience yet!

    My experience with loan snap was great! I loved how user friendly their entire system was. It made uploading the large amount of normal documents you typically have to upload super easy and straight forward. The documents were also reviewed and approved super quickly! I was a little skeptical about using them at first because I had never heard of them before, but I’m very glad I did! They saved me a ton of money and I couldn’t have do e it without them!

    ...

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