Need help deciding?

(844) - 974 - 3637

New American Funding Review

BySarah PritzkerDec. 10, 2020

This site is a free online resource that strives to offer helpful content and comparison features to its visitors. Please be advised that the operator of this site accepts advertising compensation from companies that appear on the site, and such compensation impacts the location and order in which the companies (and/or their products) are presented, and in some cases may also impact the rating that is assigned to them. To the extent that ratings appear on this site, such rating is determined by our subjective opinion and based on a methodology that aggregates our analysis of brand market share and reputation, each brand's conversion rates, compensation paid to us and general consumer interest. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

In a Nutshell

New American Funding is an independent, family-owned lender headquartered in Orange County, California. Since its founding in 2003, it has issued more than $22 billion worth of home loans to buyers from around the country.


  • Offers full suite of mortgage products
  • Physical locations in 31 states
  • Bilingual customer support in English and Spanish


  • Not available in New York State
  • No rates without entering contact details
  • Must speak to loan officer to get the link to online application

New American Funding at a Glance 

Loan types
Purchase, Refinance, Home Equity, Reverse, Jumbo, Fixed, Adjustable, FHA, VA, USDA
Featured Loans
FHA, VA, Home Improvement
Repayment terms
15-30 years fixed, 5-10 years adjustable
Suitable for
First-time buyers


New American Funding operates 200+ physical locations in 31 states and offers its online service to the rest (except for New York and Hawaii). It offers a large suite of mortgage products, including conventional fixed-rate and adjustable home loans, as well as government-backed FHA and VA loans.

Suitable For?

New American Funding caters to all types of borrowers, but where it really stands out is with its assistance to first-time buyers and the Latino community. Its agents speak English and Spanish. More broadly, it is also active in addressing challenges Hispanic people face in achieving home ownership. New American has programs to help first time buyers and works with state down-payment assistance programs in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Iowa, Maryland, Missouri, Nevada, Texas, Utah, Washington, and Wisconsin.

Loan Features

Loan types include:

New American Funding offers: conventional fixed-rate, adjustable-rate, and jumbo loans; government-backed FHA, VA, and HARP loans; special home-improvement and interest-only loans; and cash-out refinances and reverse mortgages.

Features include:

  • Option of paying only interest each month for a fixed introductory term of up to 5-10 years. This gives the borrower the flexibility of being able to pay toward the principal loan amount at a time of their choosing rather than being obligated to pay a fixed monthly amount. 

  • Cash-out refinance and reverse mortgage both offer ways to tap into home equity to get cash. A reverse mortgage is a special government-backed program for borrowers aged 62 or older. A cash-out refi involves retiring your existing mortgage and taking out a new one for an amount larger than you currently owe. The excess between your old loan’s outstanding balance and new balance is paid to the borrower in cash.

The Application Process

Interested borrowers can begin a loan application by requesting an online quote or contacting New American Funding by phone, email, or at one of its locations. Borrowers can get prequalified online but must be approved by a loan agent to get access to the online application. Home loans close in an average time of less than 30 days.

New American Funding’s process involves 5 steps:

  • Pre-approval, in which the borrower provides documentation on income, assets, expenses, and credit. A loan officer then decides if the borrower can be approved for a specific loan amount.

  • An official offer is sent to the borrower, detailing purchase price, down payment, loan amount, deposit, and terms and conditions.

  • The borrower hands over a deposit or opening escrow.

  • The application moves to the underwriter, who reviews the file and decides whether to give a final stamp approval.

  • New American wires the funds.

Rates and Terms – The Bare Basics 

Loan amounts range from small mortgages to super jumbo loans. The minimum down payment varies depending on type of loan. Government-backed programs such as FHA and VA loans offer lower down payments, as well as loans for first-time home buyers who recieve special assistance.

Borrowers must:

  • Be aged 18 or more.

  • Be U.S. citizens or permanent residents.

  • Have good credit for a conventional loan, or fair credit for some government-backed loans.

Repayment Terms

New American doesn’t reveal any rates on its website. To find out what rate you prequalify for, borrowers may request a rate online or speak to a loan agent in person, by phone, or by email.

Loan lengths vary from 15-30 years for fixed-rate loans, to 5-10 years for adjustable-rate mortgages.

Help & Support

The Better Business Bureau gives New American Funding an A+ rating for the overwhelmingly positive feedback it has received from customers. 

Loan agents can be contacted by the following methods:

  • Toll-free number

  • Email

  • At any of the 200+ branches in 31 states


New American Funding offers a full suite of conventional and government-backed mortgages, with extra support for:

  • First-time buyers

  • Minorities

  • Retirees

  • High-net worth buyers. 

It started out as a family business and has stayed true to its roots, maintaining its independence and prioritizing a high level of customer service. Customers can apply for and manage their loans online, by phone, or in person, for maximum convenience and flexibility.

Physical Address

Broker Solutions, Inc. DBA New American Funding

14511 Myford Road, Suite 100 

Tustin, CA 92780

New American Funding New American Funding Visit New American Funding

New American Funding customer testimonials

ExcellentReviews 21
TrustPilot is the world’s most powerful review platform, free and open to all.
  • author
    Steven Roberts
    a day ago
    Very pleased with overall experience

    Very pleased with overall experience as well as the product I purchased. The NAF Loan Officer (Zo Cruz) was very knowledgable and responsive. Great job!! Steven J. Roberts


  • author
    Laurie Criddle
    2 days ago
    I have refinanced twice with this…

    I have refinanced twice with this company! they are the BEST!!!


  • author
    Jano Tarrence Johnson
    2 days ago
    Great company to get a mortgage

    Great company to get a mortgage


  • author
    Larry Clark
    3 days ago
    If you want a smooth transaction always…

    If you want a smooth transaction always use New American Funding especially Steve Lascano and David Castillo, they are the best in the business ..period.


  • author
    Aiyasawmy Dorairajan
    3 days ago
    I had an amazing experience working…

    I had an amazing experience working with Chris Winston out of Fort Worth. He really got things going swiftly and efficiently. He got us an incredible rate and made himself available outside normal “business hours” just to keep things moving. Tracey Tran was our loan processor out of California, and she was great as well. The underwriting process was somewhat tedious with a lot of back and forth, which was possibly also due to some of our unique financial situation. Also, they work on west coast time, which at times was somewhat of a small challenging as we got down to closing date. But, they always worked into the evening to get things done. They were very professional, got us an AMAZING rate, and we closed in 30 days (despite being Christmas and Nee Years holidays!). So I think that’s pretty amazing. I would 100% use them again. Wish them the best.


New American Funding