New American Funding Review

BySarah PritzkerJul. 15, 2021

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In a Nutshell

New American Funding is an independent, family-owned lender headquartered in Orange County, California. Since its founding in 2003, it has issued more than $22 billion worth of home loans to buyers from around the country.


  • Offers full suite of mortgage products
  • Physical locations in 31 states
  • Bilingual customer support in English and Spanish


  • Not available in New York State
  • No rates without entering contact details
  • Must speak to loan officer to get the link to online application

New American Funding at a Glance 

Loan types
Purchase, Refinance, Home Equity, Reverse, Jumbo, Fixed, Adjustable, FHA, VA, USDA
Featured Loans
FHA, VA, Home Improvement
Repayment terms
15-30 years fixed, 5-10 years adjustable
Suitable for
First-time buyers


New American Funding operates 200+ physical locations in 31 states and offers its online service to the rest (except for New York and Hawaii). It offers a large suite of mortgage products, including conventional fixed-rate and adjustable home loans, as well as government-backed FHA and VA loans.

Suitable For?

New American Funding caters to all types of borrowers, but where it really stands out is with its assistance to first-time buyers and the Latino community. Its agents speak English and Spanish. More broadly, it is also active in addressing challenges Hispanic people face in achieving home ownership. New American has programs to help first time buyers and works with state down-payment assistance programs in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Iowa, Maryland, Missouri, Nevada, Texas, Utah, Washington, and Wisconsin.

Loan Features

Loan types include:

New American Funding offers: conventional fixed-rate, adjustable-rate, and jumbo loans; government-backed FHA, VA, and HARP loans; special home-improvement and interest-only loans; and cash-out refinances and reverse mortgages.

Features include:

  • Option of paying only interest each month for a fixed introductory term of up to 5-10 years. This gives the borrower the flexibility of being able to pay toward the principal loan amount at a time of their choosing rather than being obligated to pay a fixed monthly amount. 

  • Cash-out refinance and reverse mortgage both offer ways to tap into home equity to get cash. A reverse mortgage is a special government-backed program for borrowers aged 62 or older. A cash-out refi involves retiring your existing mortgage and taking out a new one for an amount larger than you currently owe. The excess between your old loan’s outstanding balance and new balance is paid to the borrower in cash.

The Application Process

Interested borrowers can begin a loan application by requesting an online quote or contacting New American Funding by phone, email, or at one of its locations. Borrowers can get prequalified online but must be approved by a loan agent to get access to the online application. Home loans close in an average time of less than 30 days.

New American Funding’s process involves 5 steps:

  • Pre-approval, in which the borrower provides documentation on income, assets, expenses, and credit. A loan officer then decides if the borrower can be approved for a specific loan amount.

  • An official offer is sent to the borrower, detailing purchase price, down payment, loan amount, deposit, and terms and conditions.

  • The borrower hands over a deposit or opening escrow.

  • The application moves to the underwriter, who reviews the file and decides whether to give a final stamp approval.

  • New American wires the funds.

Rates and Terms – The Bare Basics 

Loan amounts range from small mortgages to super jumbo loans. The minimum down payment varies depending on type of loan. Government-backed programs such as FHA and VA loans offer lower down payments, as well as loans for first-time home buyers who recieve special assistance.

Borrowers must:

  • Be aged 18 or more.

  • Be U.S. citizens or permanent residents.

  • Have good credit for a conventional loan, or fair credit for some government-backed loans.

Repayment Terms

New American doesn’t reveal any rates on its website. To find out what rate you prequalify for, borrowers may request a rate online or speak to a loan agent in person, by phone, or by email.

Loan lengths vary from 15-30 years for fixed-rate loans, to 5-10 years for adjustable-rate mortgages.

Help & Support

The Better Business Bureau gives New American Funding an A+ rating for the overwhelmingly positive feedback it has received from customers. 

Loan agents can be contacted by the following methods:

  • Toll-free number

  • Email

  • At any of the 200+ branches in 31 states


New American Funding offers a full suite of conventional and government-backed mortgages, with extra support for:

  • First-time buyers

  • Minorities

  • Retirees

  • High-net worth buyers. 

It started out as a family business and has stayed true to its roots, maintaining its independence and prioritizing a high level of customer service. Customers can apply for and manage their loans online, by phone, or in person, for maximum convenience and flexibility.

Physical Address

Broker Solutions, Inc. DBA New American Funding

14511 Myford Road, Suite 100 

Tustin, CA 92780

New American Funding New American Funding Visit New American Funding

New American Funding customer testimonials

ExcellentReviews 37
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  • author
    Jun 04, 2021
    Super decent to work with

    Super decent to work with. I had a great experience on a getting approved for a mortgage loan that is rather big. I will say also a big thanks to my loan officer Erick and Celine who went beyond lengths to get us properly informed. We enjoyed working with credit experts support @ Royalfinancialrescuecom who also did great in fixing credit issues ahead of pulls.


  • author
    Bulus Argon
    May 26, 2021
    Chloe was amazing and deserves a raise

    Chloe was amazing and deserves a raise. I signed up with royal financial rescue based on her recommendation in a bid to boost my credit rating. Before now I didn’t know how to use my rent payment and phone bill records to gain credit points. RFR helped my by using rentalkharma and I gained 93 points within a month of credit repair with them..Got approved quickly by Movement mortgage and I’m ready for my second home. Support @ Royalfinancialrescue com is a team worth recommending, Happy with NAF !


  • author
    Felix Bowenn
    May 26, 2021
    The professionals at NAF took my wife…

    The professionals at NAF took my wife and I through our refi loan quick and easy. The interest rate and terms were so good, even my friend in the business couldn't touch it! Our processor, Carly Huskins and her team, provided a couple quick tips on raising our credit scores to get the very best rate. We were pointed to Royalfinancialrescue who went deep into our credit issues and fixed every little error . Everything went exactly as they said it would, that's integrity. That's the folks at NAF! Thank you Carly!


  • author
    D Beittel
    Mar 05, 2021
    While the sales person selling the loan…

    While the sales person selling the loan was pleasant, professional, on time and courteous the department processing the loans is so backed up that a preliminary loan cannot be received within 24 hours. Really? someone needs to take responsibility for the processing department and get them help or manage it more professionally.


  • author
    Feb 01, 2021
    We are very happy with our decision to…

    We are very happy with our decision to refinance with New American. Their customer service and expertise was top notch along with their rates. We worked with Daniel Lopez & he was amazing to work with.


New American Funding