The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

PenFed Review

Find a customized quote easily

Reviews 1,014

This site is a free online resource that strives to offer helpful content and comparison features to our visitors. We accept advertising compensation from companies that appear on the site, which impacts the location and order in which brands (and/or their products) are presented, and also impacts the score that is assigned to it. Company listings on this page DO NOT imply endorsement. We do not feature all providers on the market. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time.

Bestmoney Staff
Bestmoney Staff
Jul. 15, 20214 min read

PenFed summary

Pentagon Federal Credit Union serves the millions of Americans connected with the Armed Forces, Department of Defense, and defense industry. PenFed provides a range of financial services including mortgages, loans, checking accounts, and credit cards. In terms of mortgages, it offers conforming/conventional loans, VA loans, and home equity loans and lines of credit.

Pros

  • Caters to Americans who have served their country
  • Offers discounted rates when using network agent
  • Free 60-day rate lock on some mortgages

Cons

  • Doesn’t offer FHA loans
  • Borrowers must maintain credit union membership

PenFed at a Glance

Loan types:Purchase, Refinance, Home Equity
Featured Loans:Conforming, Non-Conforming, Jumbo, VA
Repayment terms:10-30 years
Minimum Down Payment:0-20%
Minimum Credit Score:620
Suitable for:Active and retired servicepeople looking to get a home loan with a low down payment

PenFed PenFed Visit PenFed

Overview

PenFed is the second largest credit union in the United States, serving the entire defense establishment. Anyone who serves or has served in the Armed Forces, works for the US Government or Department of Defense, or works for or has membership in any of around 170 qualifying organizations, may obtain PenFed membership and apply for a loan. PenFed specializes in VA loans. It also offers conventional mortgages, refinancing, and home equity products with competitive rates and low down payments.

Suitable For?

As mentioned, PenFed accepts people from around 170 qualifying organizations. The full list, which can be found with the mortgage application form on PenFed’s website, contains a range of defense-related organizations in the private, public and non-profit sectors.

PenFed is right for:

  • Getting a home loan with a low down payment
  • Starting out your mortgage with low initial monthly payments
  • Drawing on your home equity with a home equity loan or line of credit

Types of Loans

PenFed specializes in VA loans, but this isn’t the only thing it offers. With PenFed, borrowers can obtain conventional loans with options like low down payments and flexible monthly payments.

Here’s the full list of PenFed mortgage products:

  • Conforming mortgage

    Regular fixed-rate or adjustable rate mortgages, with terms ranging from 10-30 years. Some conforming mortgages come with features like low initial monthly payments, free 60-day rate lock, and a discounted rate for using a network real estate agent.

  • Jumbo mortgage

    Like a regular mortgage, but for loan amounts of between $484,350 to $2 million.

  • VA loan

    Government-backed loan for former and retired servicepeople and spouses who meet certain conditions. Comes with fixed rate and includes option of zero down payment.

  • Home Equity Loan (HEL)

    Lets homeowners borrow against their home equity with one-off lump sum.

  • Home Equity Line of Credit (HELOC)

    Lets homeowner withdraw money against their home equity, up to a pre-approved limit.

The Application Process

Like other credit unions, PenFed only offers products to its members. In PenFed’s case, membership is restricted to the following people:

  • Active and formed Armed Forces personnel
  • US Government employees
  • Employees and members of qualifying organizations with links to the defense industry

Any PenFed member can apply for a mortgage online or over the phone, provided they meet the following conditions:

  • US citizen or legal residents.
  • Aged 18 years or more.
  • Opening and maintaining a PenFed savings or share account with at least $5 balance at all times.
  • Credit score of 620+

Pros and Cons

With PenFed, borrowers get to choose from a wide range of loan options and features. PenFed offers 22 different types of mortgages based on different combinations of loan type (e.g. conforming, jumbo, VA) and loan terms. It offers a ton of features, 2 of which we’d like to single out. With the free 60-day rate lock, borrowers can lock in a rate on certain mortgages without having to commit for 2 months. With the PenFed Real Estate Rewards program, borrowers save 0.5% of their loan amount up to $20,000 for using a network real estate agent and preferred title provider to purchase their new home.

The one real downside to PenFed’s service is the lack of FHA loans. FHA loans are a type of government-backed mortgage that offer borrowers with sub-620 credit an opportunity to get into the housing market. If you get rejected by PenFed because of poor credit, you may find yourself having to turn to another lender for a mortgage.

Rates and Fees—The Bare Basics

One of the great things about PenFed is the transparency. Borrowers can see rates and APRs for all products by clicking the Compare Rates button on PenFed’s home page.

Repayment Terms

Each loan type comes with its own set of repayment terms:

  • Fixed-rate conforming loans carry options of 10-, 15-, 20-, or 30-year terms.
  • Fixed-rate VA loans carry 15-year or 30-year terms.
  • Fixed-rate jumbo mortgages have 15-year or 30-year terms.
  • Adjustable-rate mortgages (ARMs) come with the following options: 15/15, 10/1, 7/1, 5/5, 5/1, 3/1.

Help & Support

Most credit unions treat their customers well, and PenFed appears to be no different in this regard. It offers support via phone, email, live chat, and even fax.

Phone: 800-247-5626

Email: info@hq.penfed.org

How This Company Compares


PenFedJ.G. WentworthQuicken Loans
Min. Credit Score620500500
Min. Down Payment0%0%3.5%
Terms10-30 years15-30 years15-30 years
Suitable ForVA loans and low down paymentsChoices and convenienceStreamlined online application

As a credit union, PenFed is more exclusive than large mortgage lenders. This has its pros and cons. On the downside, PenFed offers fewer options for borrowers with poor credit. On the upside, eligible borrowers can find great deals with PenFed, including lower APRs, lower down payments, and lower monthly payments than those offered by PenFed’s competitors.

Summary

PenFed is a good all-around option for anybody who qualifies as an eligible borrower. PenFed doesn’t serve all people and it doesn’t offer all types of mortgage products. However, it takes extra good care of the millions of Americans who are eligible for its mortgages, with perks like discounted APRs, low down payments, and low introductory monthly payments. If you belong to any of the 170 qualifying organizations and are currently searching for a house, we recommend checking out PenFed.

PenFed F.A.Q.

Q: What does PenFed membership involve?

A: To join PenFed, simply open a savings or share account and maintain at least a $5 balance at all times. This entitles you to apply for any PenFed financial product.

Q: Does PenFed offer services other than mortgages?

A: Yes. PenFed offers other banking services, including checking and savings accounts, credit cards, and personal loans.

Q: Where is PenFed based?

A: PenFed accepts online applications. It also has branches in the District of Columbia, Maryland, Virginia, California, Florida, Georgia, Hawaii, Nebraska, New Mexico, New York, North Carolina, Texas, and at military bases in Guam, Japan, Portugal, and Puerto Rico.

Q: Is PenFed insured?

A: As a credit union, PenFed is federally insured by the National Credit Union Administration.

Physical Address

Pentagon Federal Credit Union

7940 Jones Branch Dr, Tysons

VA 22102

PenFed PenFed Visit PenFed

Bestmoney Staff
Written byBestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

PenFed
ExcellentReviews 1,014
Visit Site

Trustpilot reviews

See what some costumers are saying about PenFed
PenFed
ExcellentReviews 1,014
on
Excellent
84%
Great
5%
Average
1%
Poor
1%
Bad
9%
  • author
    wayne
    Jan 01, 1970
    love the penfed experience easy access…

    love the penfed experience easy access would recommend to anyone

    ...

  • author
    Patricia Allensworth Robert
    Jan 01, 1970
    They will make you a believer and they…

    They will make you a believer and they do take time with you if you don't understand anything

    ...

  • author
    Willie Newson
    Jan 01, 1970
    PFCU is a great financial institution

    PFCU is a great financial institution. Love their products. I have been a member for over 40 years. I have several products. Thanks for your services and financial considerations.

    ...

  • author
    Mike
    Jan 01, 1970
    I just joined PenFed and am very happy…

    I just joined PenFed and am very happy with the communications so far. Looking forward to getting my new platinum card.

    ...

  • author
    Ivete Fernandes
    Jan 01, 1970
    You are treated as GOLD at PENFED!

    At PENFED you are treated as GOLD since you're first applying for Credit Card! very timely response of eligibility, Respect and Trust for your business! I am overwhelmed with such a professionalism! Thank you! Keep up the good work!

    ...

  • author
    Nat
    3 days ago
    The light in the darkness

    An amazing financial institution that provides prompt, efficient, and fair service. I know this may sound a little hyperbolic but it is deserved. Penfed is the greatest financial institution I have ever had the pleasure of being a member. In fact, they are on par with any institution I have ever did business. The difference is they treat you like family. That is with respect, dignity, and they go the extra mile. I cannot say enough good things to convince you, so I recommend anyone looking for an out of this world financial experience to give them a try for yourself. The proof of the pudding is in the eating as we used to say. They are indeed the pudding you seek. I know, it sounds to good to be true but it is definitely that.

    ...

  • author
    HANNAH
    Jan 01, 1970
    The best Credit Union……

    Penfed does not charge burdensome fees like origination fees etc. They are known for prompt action and customer satisfaction. They are simply the best.

    ...

  • author
    Ahmed Foula
    Jan 01, 1970
    Very bad experience

    Very bad experience

    ...

  • author
    Avis Harrold
    Jan 01, 1970
    Easy approvals with 24 hours and funding

    I needed a personal loan and I went to my go to which is USAA. When I went to their sight I couldn't get the amount of funds that I needed. Their website wasn't user friendly. So then I went to Pentagon Federal Credit Union. To my suprise the entire application process was easy and so was their approval of the funding that I needed. The funds were available with a 24 hour time span. I've never had a process so quick nor easy. For future financial needs the Pentagon Credit Union will be my first choice. Great rates and easy application experience.

    ...

  • author
    David L Riding
    Sep 27, 2022
    It's a Blockbuster!

    I filled out a short application for what I consider a blockbuster of a credit card and less than a week later it's on it's way to me. What I really like is 5% at Gas Stations. At today's prices that is a serious discount! There's also 3% at Supermarkets and Restaurants! I figure that these are things that I have to spend my money on every day, so why not get some of it back each month and write one check for the month for the whole thing! Makes sense to me!

    ...

  • author
    EILEEN BONFIGLIO
    Jan 01, 1970
    Superior

    Superior, secure website design makes any task simple and easy to complete! I was on boarded in under five minutes!

    ...

  • author
    john turpen
    Jan 01, 1970
    Awesome Pended was awesome I was able to apply…

    Pended was awesome I was able to apply and it was easy really professional and courteous

    ...

  • author
    KARLA
    Sep 25, 2022
    Sadie the young lady I spoke to was…

    Sadie the young lady I spoke to was very kind and helpful Process over phone was done quickly and efficiently.

    ...

  • author
    Dr Sylvester Caraway Jr
    Sep 24, 2022
    You Can't Get A Financial Institution…

    You Can't Get A Financial Institution To Be More Awesome. Then PenFed. Thanks PenFed

    ...

  • author
    Juanita Lee
    Sep 24, 2022
    Applying with PenFed was a great…

    Applying with PenFed was a great experience. Fast and easy, awesome rates better than I expected.

    ...

  • author
    Jason Stearns
    Sep 23, 2022
    Excellent Credit Union!!

    Excellent Credit Union with competitive rates and products! Highly recommended.

    ...

  • author
    Ellis Atkins
    Sep 22, 2022
    So far my experience have been great

    So far my experience have been great

    ...

  • author
    Wally Moore
    Sep 22, 2022
    Application process quick safe

    Application process quick safe

    ...

  • author
    Melville Kidd
    Sep 22, 2022
    Great service

    Excellent communication and easy set-ups.

    ...

  • author
    Tessa Lorraine Andrews
    Sep 22, 2022
    Easy as 1 2 3

    Easy to apply to

    ...

  • author
    Mari Silva Boschetti
    Sep 18, 2022
    Excellence service

    Excellence service

    ...

  • author
    Rocko Live
    Sep 18, 2022
    PenFed is an excellent financial…

    PenFed is an excellent financial institution. They offered me a credit card with an excellent rate and credit line. I received a pre approved application in the mail and was approved easily. The application process was streamlined. I’ve been with Bank of America for over 20 years and they have never offered me anything. Thanks PenFed!

    ...

  • author
    Christopher Burgess
    Sep 15, 2022
    Application process was amazingly…

    Application process was amazingly efficient and very easy to use.

    ...

  • author
    C Keeper
    Sep 14, 2022
    PenFed is great

    PenFed is great, fast and reliable service. I have been using them for over 20 years. Highly recommended.

    ...

  • author
    Gregory Bryant
    Sep 13, 2022
    Fantastic agent was polite and very knowledgeable and helpful.

    Fantastic agent. The agent was very polite and knowledgeable and helpful.

    ...

  • author
    Navjot
    Sep 12, 2022
    Excellent Bank!!

    Great array of products and services to choose from depending on needs and situations. Really nice website and fast service :)

    ...

  • author
    JIM LANDERS
    Sep 11, 2022
    Best easy service

    Best easy service

    ...

  • author
    Robert
    Sep 11, 2022
    Credit card was approved quickly and…

    Credit card was approved quickly and interest was a bit lower than most.Customer service was very helpful and they have generous rewards program.

    ...

  • author
    rogelio rivera
    Sep 09, 2022
    Excelente servicio

    Servicio de excelencia

    ...

  • author
    Rosemary
    Sep 09, 2022
    PenFed has been incredible to work with…

    PenFed has been incredible to work with and quick to turn a response around to loans, credit cards, etc. One the best banking institutions I have ever had the pleasure of being a member.

    ...

  • author
    Customer
    Sep 06, 2022
    I thought the process with PenFed was…Super Fast and Easy

    I thought the process with PenFed was super easy with easy to follow instructions and a very quick response on status.

    ...

  • author
    Owen
    Sep 06, 2022
    Excellent process

    Excellent process

    ...

  • author
    Brian Chalfin
    Sep 04, 2022
    Quick and easy

    Quick and easy process. The app is user friendly.

    ...

  • author
    Dom Derosa
    Sep 03, 2022
    PenFed's on-line application process…

    PenFed's on-line application process was very easy to navigate. Their website is also very easy to use and provides all the services and information needed. Overall, a great experience!!!

    ...

  • author
    Scott Schumacher
    Sep 01, 2022
    Great rates and excellent system to apply.

    I've never applied for a personal loan online before. Every loan I've gotten took days, sending in documents, information and returning signatures. But geez, I was just checking rates and in a few minutes, I was approved and the money was being deposited. Great rates and great system.

    ...

  • author
    Anthony L Billups
    Aug 31, 2022
    An Awesome Blessing

    An Awesome Blessing, Shalom!

    ...

  • author
    BRIAN
    Aug 31, 2022
    Fantastic people to do business with

    Fantastic people to do business with , excellent customer service , great rates, if you take care of them , they will return the favor and take care of you - Highly trust & recommend !!!!!

    ...

  • author
    Angel Irizarry
    Aug 29, 2022
    Easy simple application

    Easy simple application, super convenients steps to where you want to and excellent rates !!

    ...

  • author
    Terry O'Hora
    Aug 28, 2022
    I recently applied for another credit…

    I recently applied for another credit card from Penfed, and they graciously gave me one. SO easy with their superior online site - such a great Credit Union. So much so that I intend to purchase my 2023 Ford Van thru PenFed!

    ...

  • author
    Jamieson Kittell
    Aug 28, 2022
    Perfect …

    My experience with penfed has been nothing but exceptional great service and pain free application process

    ...

  • author
    Gloria Williams
    Aug 28, 2022
    Excellent service

    Excellent service, ease of use, and competitive rates and wide variety of products

    ...

  • author
    JONI APRIL PENLEY MARRERO
    Aug 27, 2022
    Excellent customer service

    Excellent customer service, always took my calls and assistance with technical issues as the app. Very impressed

    ...

  • author
    moustafa el maghrabi
    Aug 25, 2022
    Trust worse bank

    Trust worse bank

    ...

  • author
    Robin S. Hall
    Aug 25, 2022
    They are not what I consider a…

    They are not what I consider a Reputable Company.

    ...

  • author
    Juliet C. F
    Aug 25, 2022
    Didn't expect a pre-qualified letter.

    Didn't expect a pre-qualified letter. Gave myself a chance to apply. Was so surprised, bank gave a very high credit limit !

    ...

  • author
    Evelyn Goshorn
    Aug 25, 2022
    Easy process

    The process of applying for a credit card was a smooth drive. PenFed did great!

    ...

  • author
    Timothy Sneller
    Aug 24, 2022
    Explination

    Explanation could better

    ...

  • author
    Kim Ramey
    Aug 24, 2022
    Quick & easy process to apply

    Quick & easy process to apply. Exactly what I was looking for.

    ...

  • author
    Eley Gatling
    Aug 24, 2022
    I bestow glowing commendations for…

    I bestow glowing commendations for EXCELLENT customer service, which seems to be the exception rather than the norm during these challenging times. Empathy is a critical universal human characteristic that promotes positive interpersonal relationships.

    ...

  • author
    TonyP
    Aug 24, 2022
    Excellent customer service

    Excellent customer service

    ...

  • author
    Nereida Del Valle
    Aug 24, 2022
    Easy Banking

    I have been with Penfed for over 6 yrs, has been worth it to me.

    ...

  • author
    Rita Fair-Drake
    Aug 22, 2022
    The whole experience online was quick…

    The whole experience online was quick and easy and in less than a minute I was approved.

    ...

  • author
    Gary D
    Aug 22, 2022
    Review the review? Absurd..

    They want me to review the review? How how?

    ...

  • author
    Prakash Parekh
    Aug 21, 2022
    Love the products and services

    Love the products and services

    ...

  • author
    Lorenzo Phillips
    Aug 21, 2022
    I have had a Pen Fed account since 1982…

    I have had a Pen Fed account since 1982 when I enlisted in the Air Force. I have always felt they had my back in my good times and bad. Now that I'm retired I still trust this business.

    ...

  • author
    Syed Ahmed
    Aug 20, 2022
    Very good customer service

    Very good customer service

    ...

  • author
    Stephen S
    Aug 19, 2022
    A company that really understands customer service

    PedFed has really proven to me that they embrace customer service as a cornerstone to their services. They acquired the company I was with prior, who did not have great service. I didn't know what to expect from them, but happily I have experienced superior customer care on every interaction and transaction. They earned my loyalty for sure!

    ...

  • author
    Ron Young
    Aug 18, 2022
    PenFed provided me with with one of my…

    PenFed provided me with with one of my best experiences dealing with a credit union, they made everything relatively easy. The associates were very thorough and helped me with an issue and it's resolution rather quickly. I would definitely recommend them to anyone that has been in the military or that has worked for the government.

    ...

  • author
    Jeremy Monroe
    Aug 18, 2022
    Unprofessional and unorganized

    Unprofessional and unorganized. All I want them to do is take the $ I’m trying to give them. SOMETHING has been wrong on their end for 5 months straight. CS is unbelievably bad. F.F.S…. I’ve never taken the time to give a review for anything.

    ...

  • author
    Lester Williams
    Aug 16, 2022
    I apply for a refinance home loan and…

    I apply for a refinance home loan and it took the 3 month and they still ask me for update bank statements. So I didn’t send the update statement. I think it’s crazy for it to tak 3 month. I would rather you told me NO than to string me alone plus I paid for the appraisal but I can’t do anything

    ...

  • author
    Marcella Eldridge
    Aug 16, 2022
    My husband was approved an indirect car…

    My husband was approved an indirect car loan. His score is 805 with no blips on his credit bureaus. He was a very happy man driving his new to him truck home. A week later he gets an adverse action letter in the mail. We were in the process of refinancing the truck anyway due to the very high interest rate the "loan" had, with zero issues. I had been in banking for better than 35 years and had been a lender. I have never seen or had this done to anyone. This is a terrible way to do business. In this case, borrower beware! You may think you have a loan just to find out you don't.

    ...

  • author
    Edwin
    Aug 16, 2022
    Very satisfied with the service.

    Very satisfied with the service.

    ...

  • author
    Apple Mack
    Aug 15, 2022
    Online application

    Online application was easy and the response was quick. The limit was Generous 🎉

    ...

  • author
    Darryl Gardner Harris
    Aug 14, 2022
    Just had a pleasant experience No…

    Just had a pleasant experience No problems great staff services just a pleasure to work with.

    ...

  • author
    Jennifer Dulay
    Aug 13, 2022
    The whole process was very fast

    The whole process was very fast. Some of the directions weren't clear, but I called and was what to do and the agent stayed on the line until he was sure the problem was solved.

    ...

  • author
    Richard J Rania
    Aug 13, 2022
    Quick and easy.

    The application process was so quick and easy I thought it might be a scam.. It wasn't, it was just a simple application and approval process.

    ...

  • author
    Henry
    Aug 12, 2022
    The worst credit union I have ever…

    The worst credit union I have ever dealt with! My credit scores are well over 800, and I advise folks to stay away from this unprofessional, ridiculous credit union. If you do join, good luck….

    ...

  • author
    Steve Coffman
    Aug 12, 2022
    Credit application

    Never received email on application status. Had to call.

    ...

  • author
    Mimmy Robinsons
    Aug 12, 2022
    Worth it!

    Penfed Credit Union is excellent to do business with. I applied for a MasterCard and was approved immediately. They help improve my credit score. Also I love that I can transfer my cash rewards to my savings account. That was a great incentive for me.

    ...

  • author
    Eddie W
    Aug 11, 2022
    Penfed competitive rates

    Penfed not only offers competitive rates on credit cards and rewards but above average on interest return rates on both saving and CD accounts. If there is ever a question or an issue; there are resources from phone calls to e-mail access. Someone is always there able and willing to help. You always get a prompt response to keep you updated.

    ...

  • author
    Clark Morin
    Aug 11, 2022
    Overall I'm happy with Pen Fed

    Overall I'm happy with Pen Fed, they stay competitive with interest rates fees etc. I would highly recommend them to others.

    ...

  • author
    pat c
    Aug 11, 2022
    Great Loan Rates

    PenFed has always been my GoTo bank for personal loans. Easy access and great rates!

    ...

  • author
    Marsha Wagner
    Aug 10, 2022
    Great card with generous credit limit…

    Great card with generous credit limit and the website is great

    ...

  • author
    ms DJ
    Aug 10, 2022
    I been a customer with PenFed since…

    I been a customer with PenFed since 2021 since I been with the company I have enjoy all the benefits with them and I do highly recommend them to family and friends. Excellent service and easy to use and operate and customer service wonderful. Thank you for always being there, From Denisha Jackson

    ...

  • author
    Edilio Garcia
    Aug 10, 2022
    Excelente

    Excelente. Muy rapida,atencion.

    ...

  • author
    Rodrigo Dos Santos
    Aug 09, 2022
    Awesome credit union

    Awesome credit union , great products and rates , helping the members to get in a better financial situation !!! Love them and not thinking in changing banks !!!!!

    ...

  • author
    Warren Robinson
    Aug 09, 2022
    A great financial institution.

    A great financial institution. Very easy to work with.

    ...

  • author
    Quantum CPA
    Aug 06, 2022
    PenFed is Excellence in Financial Services

    PenFed is my reliable and trustworthy resource for honest, transparent financial services with unbeatable service and pricing

    ...

  • author
    WIsdom Knowledge
    Aug 06, 2022
    Easy Process!

    I saw this company on the internet. I looked at the rates and rewards. I filled out the application which was an easy process, and I was approved within 2 minutes.

    ...

  • author
    Jeffery Thompson Sr
    Aug 05, 2022
    Credit card application

    I applied for a credit card online and while the application was processing, an error screen popped up on my computer. I didn’t know if my application was accepted or didn’t process. I contacted PenFed by message for assistance. Amanda G. responded in less than 24 hours to inform me that I was approved and would be receiving my credit card in 7-10 business days. Excellent service from PenFed and I am truly satisfied!

    ...

  • author
    PHM
    Aug 05, 2022
    Good institution good rates process…

    Good institution good rates process easy.

    ...

  • author
    OM
    Aug 05, 2022
    I highly recommend Pend Fed

    I highly recommend Pend Fed, their customer service agents are prepared to answer any questions and will walk the extra mile. Their credit card interest rate is much lower compared to other companies. Applying will only take a few minutes

    ...

  • author
    Debbie GUICE
    Aug 05, 2022
    Great service

    Great service

    ...

  • author
    JOHN FISCHER
    Aug 04, 2022
    It was very easy to work with this…

    It was very easy to work with this Company.

    ...

  • author
    Damaris Arroyo
    Aug 04, 2022
    Knowledgeable and friendly

    Knowledgeable and friendly

    ...

  • author
    ely jhn
    Aug 02, 2022
    Excellent financial institution

    Excellent financial institution

    ...

  • author
    oscar alejandro
    Jul 31, 2022
    Excelente servicio y muy satisfactoria

    Excelente servicio y muy satisfactoria

    ...

  • author
    Mike
    Jul 30, 2022
    PFCU Ft. Walton Beach FL Branch

    Visited Fort Walton Beach branch and greeted right away. I was helped in less than 5 minutes. Ms. Gelin Ducati took care of all my banking needs in no time. She also gave me her business card in case I have any other issues later on.

    ...

  • author
    Tony Aragones
    Jul 30, 2022
    This was a great experience to apply…

    This was a great experience to apply for a loan with an enterprise, you only do business, you help the people to have success.

    ...

  • author
    Miriam Rodriguez
    Jul 28, 2022
    Excelente servicio y atenciones

    Excelente servicio y atenciones, rápida tramitación del préstamo.

    ...

  • author
    G Doyle
    Jul 24, 2022
    Since I have been a member

    Since I have been a member, I have always had great interactions with the account specialist to which I have spoken. Always friendly, extremely helpful, and professional. Speaking with them makes you feel that they really care about and want to help you with your questions. Whomever is training their service reps, "Is doing an excellent job"! Also being a senior citizen, I can attest that their people are very patient and understanding. I had a small technical problem logging into the loans page while using Microsoft edge. Had no problem when I signed into Chrome. Their service rep helped me all the way thru. The best financial people I have ever delt with.

    ...

  • author
    Dennis Schneider
    Jul 24, 2022
    the process was simple and…

    the process was simple and straightforward...great Credit Union overall.

    ...

  • author
    ZO VEGAS
    Jul 23, 2022
    PenFed is Fan-Freaking-Tastic!!

    Soft pulls, straightforward processes, and better than competitive rates! Awesome credit union!

    ...

  • author
    Carolyn Harris
    Jul 23, 2022
    PenFed is the only one believed in me

    PenFed is the only one believed in me I was struggling to pay my credit cards off every one I tried turned me down but not PenFed the application was easy they gave me a choice of what I can pay monthly I cried now I can save some money I recommend don't give up go to PenFen they will take away all your stressing

    ...

  • author
    Negatorus
    Jul 22, 2022
    Excellent bank

    Easy to use website, very solid rates and good cash back options and perks. Never had a problem with PenFed.

    ...

  • author
    Dina Miller
    Jul 22, 2022
    The Gold credit card offer is very…

    The Gold credit card offer is very competitive. However, I experienced too many website glitches. The application process was nothing close to quick or seamless. When this happens it would be great to speak with someone without long wait times. I was unable to take advantage of the quick approval application it took 2 days to approve my application. Although, I’m disappointed with my application experience my application was approved. I’m waiting to see the outcome of the interest rate. Sigh My credit score: 844

    ...

  • author
    Lisa Oxner
    Jul 22, 2022
    give you a quick turn around for…

    give you a quick turn around for approved

    ...

  • author
    Sharper
    Jul 21, 2022
    Credit Card Application

    Application for Credit Card was quick and I liked how you could see if you pre-qualified without an impact to your credit.

    ...

  • author
    Matt Keefe
    Jul 21, 2022
    Online loan AP was a breeze.

    I like the online service where you can confirm all the credit information online and get a quick conformation of approval was easy.

    ...

  • author
    Carmen Robinson
    Jul 20, 2022
    Amazing service and Awesome Credit…

    Amazing service and Awesome Credit Union !! Thanks Pen Fed !!

    ...

    site logo

    Copyright © 2009-2022 Natural Intelligence Ltd. All Rights Reserved.

    By using our content, products & services you agree to our Terms of Use and Privacy Policy.

    NMLS Consumer Access

    Bestmoney is a dba of Natural Intelligence Technologies Inc.

    Natural Intelligence Technologies Inc. NMLS # 2084135

    CT: Mortgage Broker only, not a mortgage lender or mortgage correspondent lender.

    • About Us
    • Cookie Policy
    • Terms of Use
    • Partner with us
    • Privacy Policy
    • Contact

    Designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such. Company listings on this site DO NOT imply endorsement. We are not a loan provider or a broker and we do not offer loans or mortgages directly to end users, but only allows users to match with lending partners and platforms that may extend a loan. All loan approval decisions and terms are determined by the loan providers at the time of your application with them. Any matching request submitted through our website does not constitute a loan application and you will have to submit a loan application to the respective lender before the lender provides you with an actual offer. We do not warrant that you will be approved for a loan, nor that you will be offered a loan with the same terms presented on our website.

    Insurance services offered through Natural Intelligence Technologies Inc.: Licenses

    Reproduction in whole or in part is strictly prohibited.